Troubleshooting

Try these troubleshooting tips before making a service call – You may save time and money!

Dryer Symptom

Possible Cause/Solution

 

 

Dryer won’t start

Nonmetered models - Turn timer knob further into cycle.

 

Metered models - Insert coin(s) or card.

 

Metered models - Activate timer. Push coin slide all the way in.

 

For dryers equipped with a power cord, make sure the power cord is plugged all

 

the way into the electrical outlet.

 

Make sure loading door is closed.

 

Press PUSH-TO-START button or START pad.

 

Make sure the laundry room fuse(s) isn’t blown or loose, or circuit breakers

 

aren’t open. The dryer itself does not have an electrical fuse. An electric dryer

 

has an electrical circuit with two fuses.

 

Check if motor overload protector has cycled. Wait 10 minutes and try again.

 

 

Dryer won’t heat

Nonmetered models - Turn timer knob further into cycle.

 

Metered models - Activate timer. Push coin slide all the way in.

 

Make sure the laundry room fuse(s) isn’t blown or loose, or circuit breakers

 

aren’t open. The dryer itself does not have an electrical fuse. An electric dryer

 

has an electrical circuit with two fuses.

 

Make sure controls are in a HEAT setting.

 

Gas dryer only – Make sure equipment and main gas line valve is turned on.

 

Check exhaust duct to outside to see if it is kinked, blocked or needs cleaning.

 

Check weather hood to make sure flapper moves freely, has not been pushed in

 

or has not been blocked.

 

 

Dryer doesn’t dry clothes

Check exhaust duct to outside to see if it is kinked, blocked or needs cleaning.

satisfactorily

Check weather hood to make sure flapper moves freely, has not been pushed in

 

or has not been blocked.

 

Clean the lint filter.

 

Make sure the load isn’t too small. Small loads may not tumble properly or dry

 

evenly.

 

Check load being dried. Heavy items dried with lightweight items will not dry as

 

quickly as the rest of the load.

 

 

Dryer is noisy

Check dryer for foreign objects (nails, coins, bobby pins, metal, plastic toys,

 

etc.). Remove items from dryer.

 

Make sure dryer is level. Uneven leveling can cause vibration.

 

Normal operating sounds include the tick of timer advancing, heat source going

 

on and off, and humming of air moving through the dryer and exhaust system.

 

 

Clothes are too wrinkled

Check heat setting. Overdrying can cause wrinkling.

 

Check load size. Large loads may not tumble properly and may cause wrinkling.

 

 

Clothes have odor

Check room for odors before drying clothes. Any odor (fried foods, paint,

 

varnish, cleaners, burning wood, etc.) will transfer to clothing as the dryer draws

 

air from the room. Ventilate room before drying clothes.

 

 

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