In Case of Difficulty

If you encounter a problem, please turn the power off, then on again. If the unit is still not functioning normally, please review the items in the following checklist. This guide will help you isolate the problem if the unit is at fault. Otherwise, make sure the rest of your system is properly connected or consult your authorized Alpine dealer.

No function or display.

Vehicle’s ignition is off.

-If connected following the instructions, the unit will not operate with the vehicle’s ignition off.

Improper power lead connections.

-Check power lead connections.

Blown fuse.

-Replace the fuse on the battery lead of the unit with the proper value.

Unable to fast forward or reverse the disc.

The disc has been damaged.

-Eject the disc and discard it; using a damaged disc in your unit can cause damage to the mechanism.

Disc playback sound skips due to vibration.

Improper mounting of the unit.

-Securely re-mount the unit.

Disc is very dirty.

-Clean the disc.

Disc has scratches.

-Change the disc.

The pick-up lens is dirty.

-Do not use a commercial available lens cleaner disc. Consult your nearest ALPINE dealer.

Disc playback sound skips without vibration.

Dirty or scratched disc.

- Clean the disc; damaged disc should be replaced.

CD-R/CD-RW playback not possible.

Close session (finalization) has not been performed. - Perform finalization and attempt playback again.

Error displays

Mechanical error

-Press c. After the error indication disappears, insert the magazine again. If the above-mentioned solution does not solve the problem, consult your nearest ALPINE dealer.

MP3/WMA/AAC is not played back.

Writing error occurred. The CD format is not compatible.

-Make sure the CD has been written in a supported format. Refer to “About MP3/WMA/AAC” on pages 17-18, then rewrite in the format supported by this device.

Unit does not operate.

Monitor’s power is not turned on.

-Turn on the monitor’s power.

Condensation.

-Wait a while (about 1 hour) for the condensation to dry.

No picture is produced.

Monitor’s mode is not switched to the mode you want to see.

-Switch to the mode you want to see.

Monitor’s parking brake cord is not connected.

-Connect the monitor’s parking brake cord and set the parking brake. (For details, refer to the monitor’s instructions.)

Monitor’s parking brake is not set.

-Connect the monitor’s parking brake cord and set the parking brake. (For details, refer to the monitor’s instructions.)

Playback does not start.

Disc is loaded upside-down.

-Check the disc and load it with the labeled side facing upward.

Disc is dirty.

-Clean the disc.

A disc not able to playback with this unit is loaded.

-Check if the disc is able to be played back.

Parental lock is set.

-Cancel the parental lock or change the rating level.

Setup menu is displayed.

-Press and hold SETUP for at least 2 seconds to turn the menu off.

Picture is unclear or noisy.

Disc is being fast-forwarded or fast-reversed.

-The picture may be unclear, but this is normal.

Vehicle’s battery power is weak.

-Check the battery power and wiring.

(The unit may malfunction if the battery power is under 11 volts with a load applied.)

Monitor’s fluorescent tube is worn out.

-Replace the monitor’s fluorescent tube.

Unable to turn the power off by switching sources on the head unit. (Only when an Ai-NET compatible (AV) head unit is connected.)

The switched (ignition) power lead for this unit is connected.

-Do not connect the switched (ignition) power lead for this unit when an Ai-NET compatible (AV) head unit is connected.

Playing back a DRM protected DivX® File

Some operations cannot be performed while displaying the following message.

“Authorization Error”

If a non-approved DRM protected DivX® file that does not comply with the registration code of the unit is played back, “Authorization Error” is displayed for 2 seconds, meaning the file cannot be played back. After the message has been displayed, the beginning of the next file will automatically be played back.

“Rental Expired”

There is a rental file in the DivX® that is set to audio/visual times. If audio/visual time is counted as 0, “Rental Expired” is displayed for 2 seconds, indicating that the file cannot be played back. After the message has been displayed, the beginning of the next file will automatically be played back.

“Rental countdown OK?”

While playing back a rental file, if B.SKIP or ENTER in the file selection menu is selected, “Rental countdown OK?” is displayed, and the rental file playback is interrupted (audio/ visual times are reduced by 1). The file has paused (PAUSE) at the time. To interrupt the playback, select [YES], or select [NO] to not be interrupted.

“This rental has (remaining times) views left. View DivX® VOD Rental?”

If audio/visual times still remain, the remaining number of playback times is displayed. To play back, select [YES]. If the next file is to be played back, select [NO].

33-EN

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Alpine DHA-S690 owner manual Case of Difficulty, 33-EN