AltiGen comm Advanced Call RouterTM

Advanced Call Router

Advanced Call Router Manual 19

In the Monitor window, click Add to log on to Support, entering both the

workgroup extension & password and the virtual extension & password

you specified in the “Auto Attendant Sales Queue Announcement” rule:

Contents

Main Page Contents Page Advanced Call Router New in Release 5.1 Installation Database Upgrade Call Router DBUpdate Tool To Configure/Run Advanced Call Router Advanced Call Router Route Rules Page Creating Route Rules To create a route rule: Page Page Viewing Advanced Call Router History Menu To specify Call Router History window content Call Route Request Data Call Route Response Data Show Workgroup Status Page Clearing Advanced Call Router History Data To clear data from the Advanced Call Router History window: Additional Advanced Call Router Features Building SQL Queries Queue Announcements Page Page Page Page Page Testing Call Router To test Call Router: Page Testing SQL Server Database