SWITCHER
TROUBLESHOOTING GUIDE | 8 |
We have carefully tested and have found no problems in the supplied SW1956CT unit. However, we would like to offer the following suggestions:
8.1 POWER LED IS OFF
Cause 1: The power adapter is installed wrong.
Solution 1: Make sure the adapter output is connected to the POWER input jack on the unit. Check the unit carefully. The POWER input jack and the INPUT SELECT jack are the same type. If the POWER LED is still not on, see Solution 2.
Solution 2: Make sure the adapter is plugged into a proper AC outlet that has power. If the adapter has AC power and the POWER LED is still off, see Cause 2.
Cause 2: The wrong power adapter is installed.
Solution 1: Please use the ALTINEX supplied external adapter (9 V, 500 mA). If the POWER LED is still not on,
please call ALTINEX at
(714)
8.2UNIT DOES NOT AUTO-SWITCH
Cause 1: The manual override switch is installed.
Solution: Remove the connection to the INPUT SELECT jack on the unit. If a plug is installed in the jack, the SW1956CT will not
Cause 2: The signal is not active or is improperly formatted.
Solution 1: Remove the input signals from the switcher. If the IN 2 LED is off, call ALTINEX at (714)
Solution 2: Connect a properly formatted signal from an ALTINEX Twisted Pair transmitter to INPUT 1. If the switcher does not switch to INPUT 1, see Solution 3.
Solution 3: Bypass the switcher and connect the output of the transmitter directly to the input of the receiver. If the display is good, then call ALTINEX at (714)
8.3 NO DISPLAY
Cause 1: The source has a problem.
Solution: Check the source and make sure that there is a signal present and all source connections are correct. If the source is working and there is still no display, see Cause 2.
Cause 2: Manual override is on.
Solution: Make sure there is nothing connected to the INPUT SELECT port on the switcher. If there is nothing connected, see Cause 3.
Cause 3: Signal is bad or missing.
Solution 1: Make sure the switcher output is connected to the Twisted Pair receiver input and the receiver is on. If there is still no display, see Solution 2.
Solution 2: Remove both inputs to the switcher and connect the active signal from the Twisted Pair transmitter output to INPUT 2. If there is still no display, see Solution 3.
9 |
