Alto-Shaam 6.10ESG, 10.10ESG, 10.20ESG E R R O R C O D E S, ERROR C ODE S A ND RE ASONS cont inued

®

COMBITHERM

E R R O R C O D E S

ERROR C ODE S A ND RE ASONS (cont inued)

Error	Displa y Shows	When doe s th e e rro r o ccu r?	Possible r eason
Code
E29	Probe Short to Frame	Activated if one or more of the temperature	• Connection issue at any of the temperature
		sensors were connected to GND for 5	sensors.
		seconds.	• Temperature sensor shorted to
			ground/faulty.
E34	DE (Drain) Pump Failure	Activated if water level did not drop below	• Problem with water level probe.
		the low level sensor in the generator during a	• Scale build-up inside steam generator.
		steam generator flush.
			• Scale plugging drain pump.
			• Faulty drain pump.
E35	Venting Error	Activated when vent switch reads open (vent	• Alignment issue between motor cam and
		closed) when it should be closed (vent open),	micro switch.
		or when it reads closed (vent open) when it	• Connection issue at micro switch.
		should be open (vent closed).
			• Connection issue at control.
			• Faulty vent switch.
			• Faulty vent motor.
E36	Steam Temp High	Activated when oven temperature probe (N-6)	• Water supply is shut off while unit is running
		measures a temperature in excess of 395°F	in Steam or Combi mode.
		(202°C) when running in Steam or Combi	• Plugged or faulty Y-1 solenoid.
		mode.
			• Obstruction between Y-01 solenoid and
			water inlet.
E80	ID Error	Control is unable to detect whether unit is	• Connection issue at X-3 personality jumper.
		gas or electric.	• Faulty control.
E81	Program Memory Error	Temperature value or time value of a program	• Program was generated in °C and control
		step is not allowed.	has been switched to °F.
			• Program was generated in °F and control
			has been switched to °C.
E82	WP Error	Temperature value or time value of current	• Delete program and reinstall.
		cooking algorithm is out of allowed array.
E83	Algo Error	Cooking algorithm sent by operating module	• Software versions of control unit and
		(BM) is unknown to control unit (SM).	operating module are incompatible.
			• Software error in operating module.
E96	Connection Error	No or bad communication between control	• Connection issue at ribbon cable on display
		unit (SM) and operating module (BM).	or relay board.
			• Faulty ribbon cable.
			• Software versions of control unit and
			operating module are incompatible.

GAS C OMB ITH ERM — INS TA LLA TI O N M AN UAL #MN-28676

PG. 27