Before Calling for Service
Problem | Check |
Oven light does work. | Check for loose bulb. Check for burned out bulb; replace with |
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Oven does not heat. | Confirm range is plugged in. |
| If both oven and surface elements do not heat, check circuit |
| breaker. Check control for proper setting. |
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Oven door will not open | Wait for oven to cool. Door latch will release automatically after |
| oven cools. Do not force door open. |
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Oven temperature is not accurate. | Store purchased oven thermometers do not measure oven |
| temperature accurately. An accurate digital thermometer is |
| necessary to calibrate oven. |
| Check for blocked heat vents. |
| Aluminum foil alters oven temperature. |
| Change oven temperature through oven control. |
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Oven element cycles on and off. | This condition is normal when baking or roasting. To maintain a |
| temperature for baking, oven cycles on and off. The temperature |
| may vary up to 25°F higher or lower than the oven temperature |
| set on the control. |
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The oven smokes the first few times it is | Minor smoking is normal first few times oven is used. |
turned on. |
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Odor or smoke while | There may be some smoke and odor during the first few cleaning |
| cycles. If there is excessive smoke or odor, too much soil remains |
| in the bottom of the oven. If the oven smokes excessively, turn off |
| the oven, wait for oven to cool and wipe away excess soil. |
| Reset the clean cycle. |
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Smoothtop element cycles on and off. | Normal condition. |
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Range top is warm during use . | Normal condition. |
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Food cooks slowly or will not maintain | Improper cookware causes poor cooking results. Pan bottoms |
constant boil. | must be flat. Pans should be made of heavy material and be |
| same diameter as surface element. See “ Cooking Utensils” |
| section. |
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Coil surface element does not heat. | Check to see if element is not plugged in. If element still does not |
| heat, switch same size elements on range top to see if element is |
| not working. |
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Indicator light(s) remain on after smoothtop | This is normal. Indicator light(s) will remain on until range surface |
surface element is turned off. | cools. |
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