Keyboard and Mouse
Symptom
Keyboard commands and typing are not recognized by the computer.
Possible solution
Turn off the computer by using the mouse, reconnect the keyboard to the back of the computer, and then turn on the computer.
Keyboard Print button does | Use the Print menu item in the program (usually located on the File menu). |
not work. |
|
Wireless keyboard or mouse does not work or is not detected.
Check for these problems:
Ensure that the mouse and keyboard are within range of the receiver.
Replace the batteries in the keyboard and mouse.
Turn each device over, take off the battery cover, remove the old batteries, and insert new alkaline batteries. Do not use rechargeable batteries.
Ensure that the mouse is not in suspend mode, which occurs after 20 minutes of inactivity. Click the left mouse button to reactivate it.
Resynchronize the keyboard and mouse to the receiver:
1Plug the receiver into a USB port on the computer.
If you have a choice, use a USB port on the front of the computer.
2Push the Connect button (a) on the receiver (which is also the LED light), and hold it for 5 to 10 seconds, until the blue light starts to flash.
a
3Check that the mouse is on, and push and hold the Connect button (b) on the underside of the mouse until the blue LED on the receiver stops flashing.
b
NOTE: The receiver connection session times out after 60 seconds. To ensure that the connection was established, and that the receiver did not time out instead, move the mouse and check for response.
16Troubleshooting and Maintenance Guide
