HP Blackbird 002-21A Gaming System manual Internet Access, Click Hardware and Sound

Internet Access

Symptom		Possible solution
I cannot connect to the		Verify Internet settings, or contact your Internet Service Provider (ISP) for
Internet.		assistance.
		Verify that you are using the proper cables for your Internet connection type.
		Your computer may have a modem and an Ethernet network adapter (also
		called a network interface card, or NIC). A modem uses a standard telephone
		cable to make a dial-up connection. A NIC uses a network cable to connect to
		a local area network (LAN). Do not connect a telephone cable to the NIC. Do
		not plug a network cable into a telephone service line; doing so may damage
		the NIC.
		For more information about connecting to the Internet, press the Help ? button
		on the keyboard to open the Help and Support Center.
		Verify that the Web browser is installed and set up to work with your ISP.
		If your system has external antennas, try to move the antenna to a better
		position. If the antenna is internal, try to move the chassis.
		Try to connect again later, or contact your ISP for assistance.
I cannot automatically start		Log in to your ISP, and start the desired program.
Internet programs.
Web pages load slowly.		Verify that the correct modem speed and COM port are selected:
	1		Click the Windows Start Button, and then click Control Panel.
	2		Click Hardware and Sound.
	3		Double-clickPhone and Modem Options.
	4		Click the Modems tab, and then click the Properties button.
	5		In the Device status area, verify that the modem is working properly.
	Note that Web pages do not always load as quickly as files stored on your
	computer. Web pages may also load slowly if there is currently a high demand
	for the Web site.
The AOL program opens even	You may want to remove the AOL program.
when it is not being used.	To uninstall AOL:
	1		Click the Windows Start Button, and then click Control Panel.
	2		Click Uninstall a program.
	3		Select America Online, click Uninstall, and then follow the onscreen
			instructions.

NOTE: Removing the AOL program will not cancel your account with AOL.

14Troubleshooting and Maintenance Guide