Before Calling for Service
Problem | Check |
Oven light does not work. | Check for loose bulb. Check for burned out bulb; replace with |
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Oven does not heat. | Confirm range is plugged in. |
| If both oven and surface elements do not heat, check circuit |
| breaker. Check control for proper setting. |
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Oven door will not open. | Wait for oven to cool. Door latch will release automatically after |
| oven cools. Do not force lock lever. |
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Oven temperature is not accurate. | Store purchased oven thermometers do not measure oven |
| temperature accurately. An accurate digital thermometer is |
| necessary to calibrate oven. |
| Check for blocked heat vents. |
| Aluminum foil alters oven temperature. |
| Change oven temperature through oven control. |
| See “Adjusting Factory Set Baking Temperature” in “Oven |
| Control” section. |
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Oven element cycles on and off. | This condition is normal when baking or roasting. To maintain |
| a temperature for baking, oven cycles on and off. |
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The oven smokes the first few times it is | Minor smoking is normal first few times oven is used. |
turned on. |
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Odor or smoke while | There may be some smoke and odor during the first few |
| cleaning cycles. If there is excessive smoke or odor, too much |
| soil remains in the bottom of the oven. If the oven smokes |
| excessively, turn off the oven, wait for oven to cool and wipe |
| away excess soil. |
| Reset the clean cycle. |
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Smoothtop element cycles on and off. | Normal condition. |
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Rangetop is warm during use . | Normal condition. |
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Food cooks slowly or will not maintain | Improper cookware causes poor cooking results. Pan bottoms |
constant boil. | must be flat. Pans should be made of heavy material and be |
| same diameter as surface element. See “ Cooking Utensils” |
| section. |
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Indicator light remains on after smoothtop | This is normal. Indicator light(s) will remain on until range |
surface element is turned off. | surface cools. |
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Locked light flashes. | Thermostat knob is set to clean before oven door latch is |
| moved to locked position. |
| Lock lever is moved to the right while baking. Move lever to left |
| and resume baking. |
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OVEN and LOCKED light flash. | |
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