Excessive heat around cookware on cooktop
■Is the cookware the proper size?
Use cookware about the same size as the surface cooking area, element or surface burner. Cookware should not extend more than ½" (1.3 cm) outside the cooking area.
Oven will not operate
■Is this the first time the oven has been used?
Turn any one of the surface burner knobs on to release air from the gas lines.
■Is the oven temperature control knob set correctly? See “Cooktop/Oven Temperature Controls” section.
■Is the main or regulator gas shutoff in the off position? Contact a designated service technician or see the Installation Instructions.
Oven makes muffled ticking noise when in use
■This is normal and occurs when the oven burner cycles on and off to hold the set oven temperature.
Oven burner flames are uneven, yellow and/or noisy
■Is propane gas being used?
The range may have been converted improperly. Contact a trained repair specialist.
■Is the air/gas mixture correct?
Contact a designated service technician to check the air/gas mixture or see the Installation Instructions.
Cooktop cooking results not what expected
■Is the proper cookware being used? See “Cookware” section.
■Is the control knob set to the proper heat level? See “Cooktop/Oven Temperature Controls” section.
Baking results not what expected
■Was the oven preheated?
Wait for oven to preheat before placing food in oven.
■Are the racks positioned properly?
See “Positioning Racks and Bakeware” section.
■Is there proper air circulation around bakeware? See “Positioning Racks and Bakeware” section.
■Is the batter evenly distributed in the pan? Check that batter is level in the pan.
■Is the range level?
Level the range. See the Installation Instructions.
■Are baked items too brown on the bottom? Decrease oven temperature 10° F to 30°F (5°C to 15°C).
■Are crust edges browning early?
Use aluminum foil to cover the edge of the crust and/or reduce baking temperature.
Slow baking or roasting
■Was the oven preheated?
Wait for oven to preheat before placing food in oven.
■Is there proper air circulation around bakeware? See “Positioning Racks and Bakeware” section.
■Is the proper length of time being used? Increase baking or roasting time.
■Is the proper temperature set? Increase temperature 25°F (15°C).
■Has the oven door been opened while cooking? Peeking into the oven while cooking releases oven heat and can result in longer cooking times.
Broiler burner fails to light
■Is the ignition system broken?
Contact a designated service technician to replace it.
■Is the oven pilot light lit? See “Pilot Lights” section.
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