Amana W10420474A warranty Troubleshooting

TROUBLESHOOTING

First try the solutions suggested here or visit our website at www.amana.com/help

for assistance and to possibly avoid a service call.

If you experience

Possible Causes

Solution

Washer not performing as expected (cont.)

Fabric Damage	Sharp items were in pockets during	Empty pockets, zip zippers, and snap or hook fasteners before
	wash cycle.	washing to avoid snags and tears.
	Strings and straps could have tangled.	Tie all strings and straps before starting wash load.
	Items may have been damaged before	Mend rips and broken threads in seams before washing.
	washing.
	Fabric damage can occur if washer is	Load garments in loose heaps evenly around the washplate.
	tightly packed.	Load with dry items only.
		Use cycle designed for the fabrics being washed.
		Add only 1 or 2 garments after washer is started.
	Liquid chlorine bleach may have been	Do not pour liquid chlorine bleach directly onto load. Wipe up
	added incorrectly.	bleach spills.
		Undiluted bleach will damage fabrics. Do not use more than
		recommended by manufacturer.
		Do not place load items on top of bleach dispenser when
		loading and unloading washer.
	Garment care instructions may not	Always read and follow garment manufacturer’s care label
	have been followed.	instructions. See the “Cycle Guide” to match your load with
		the best cycle.
Odors	Monthly maintenance not done as	Run the Clean Washer with affresh® cycle monthly.
	recommended.	See “Washer Care” in “Washer Maintenance.”
		Unload washer as soon as cycle is complete.
	Using wrong or too much detergent.	Use only HE detergent. Be sure to measure correctly. Always
		follow the manufacturer’s directions.
		See “Washer Care” section.
Lid Locked light is	The lid is not closed.	Close the lid. The washer will not start or fill with the lid open.
flashing
	A cycle was stopped or paused using	The washer may still be spinning. The lid will not unlock until the
	the START/Pause/Unlock Lid button.	basket has stopped spinning. This may take several minutes if
		washing large loads or heavy fabrics.

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