Consumer Support Troubleshooting Tips Installation Instructions Operating Instructions Safety Instructions
Before you call for service…
Troubleshooting Tips
Save time and money! Review the charts on the following pages first and you may not need to call for service.
Problem |
| Possible Causes | What To Do |
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Refrigerator does not |
| Refrigerator in defrost cycle. | • Wait about 30 minutes for defrost cycle to end. |
operate |
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| Temperature control dial | • Move the temperature control dial to a temperature | |
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| ||
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| in 0 position. | setting. |
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| Refrigerator is unplugged. | • Push the plug completely into the outlet. |
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| The fuse is blown/circuit | • Replace fuse or reset the breaker. |
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| breaker is tripped. |
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Vibration or rattling |
| Roller screws or leveling legs | • See Rollers and Leveling Legs. |
(slight vibration |
| need adjusting. |
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is normal) |
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Motor operates for |
| Normal when refrigerator | • Wait 24 hours for the refrigerator to completely |
long periods or cycles |
| is first plugged in. | cool down. |
on and off frequently. |
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| Often occurs when large | • This is normal. | |
(Modern refrigerators |
| ||
| amounts of food are |
| |
with more storage |
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| |
| placed in refrigerator. |
| |
space and a larger |
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| |
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freezer require more |
| Door left open. | • Check to see if package is holding door open. |
operating time. They |
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| Hot weather or frequent | • This is normal. | |
start and stop often |
| ||
| door openings. |
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to maintain even |
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temperatures.) |
| Temperature control dial | • See About the temperature control dial. |
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| set at the coldest setting. |
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| Grille and condenser | • See Care and cleaning. |
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| need cleaning. |
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Fresh food or freezer |
| Temperature control dial | • See About the temperature control dial. |
compartment too warm |
| not set cold enough. |
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| Warm weather or frequent | • Set the temperature control dial one step colder. |
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| door openings. | See About the temperature control dial. |
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| Door left open. | • Check to see if package is holding door open. |
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| Package blocking air duct in | • Check to see if package is blocking air duct in freezer |
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| freezer compartment. | compartment. |
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Frost or ice crystals |
| Door left open. | • Check to see if package is holding door open. |
on frozen food |
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(frost within package | Too frequent or too long | |
door openings. | ||
is normal) | ||
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