Online Technical, 3Com | HP SuperStack 3 Load Balancer Appliance

C	TECHNICAL SUPPORT

	3Com provides easy access to technical support information through a
	variety of services. This appendix describes these services.
	Information contained in this appendix is correct at time of publication. For
	the most recent information, 3Com recommends that you access the
	3Com Corporation World Wide Web site.

Online Technical	3Com offers worldwide product support 24 hours a day, 7 days a week,
Services	through the following online systems:
	■ World Wide Web site
	■ 3Com Knowledgebase Web Services
	■ 3Com FTP site
World Wide Web Site	To access the latest networking information on the 3Com Corporation
	World Wide Web site, enter this URL into your Internet browser:
	http://www.3com.com/
	This service provides access to online support information such as technical
	documentation and software, as well as support options that range from
	technical education to maintenance and professional services.
3Com	This interactive tool contains technical product information compiled by
Knowledgebase Web	3Com expert technical engineers around the globe. Located on the World
Services	Wide Web at http://knowledgebase.3com.com, this service gives all
	3Com customers and partners complementary, round-the-clock access to
	technical information on most 3Com products.

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HP SuperStack 3 Load Balancer Appliance manual Online Technical, 3Com, Services

Contents

SuperStack 3Com Corporation 5400 Bayfront Plaza Santa Clara, California Contents Setting UP for Management Technical Specifications and PIN-OUTS 3Com Knowledgebase Web Services About this Guide Icon Description ConventionsConvention Description Product Related DocumentationRegistration Documentation About this Guide Balancer Feature Server Load Balancer Plus Algorithms Feature Server Load Balancer Plus MemoryServer Load Balancer 12 10/100 LAN Ports Balancer Front View Detail Server Load Power LED Color Indicates Power/Self Test LED10/100BASE-T Port Status LEDs 1000BASE-SX Port Status LEDs Balancer Rear View Detail Power Socket Type 3 Power Module, read the Safety Information section Advanced Redundant Power System outputDocumentation shipped with the power system Disconnecting the power cord Installing the Server Load Installing the Server Load Balancer Server Load Balancer if they have been fitted Rack-mounting Correct Cables ChoosingPlacing Units On Top of Each Other Powered-up and ready for operation Power-upSequence On powering-up, the Power/Self Test LED lights yellow Problem Suggested Solution Setting UP for Management Assigning an IP Methods Managing Server Load BalancerAddress SEC Setting UP for Management Interface Security Warning Window Web Interface pages appears To install the plug-in, complete the following steps Interfacesteps Network Password window appearsAfter a management session Web interface is made up of three areas Using the Web InterfaceBanner Navigation Tree System Summary Summary information is displayed in a two tablesDevice Summary Unit Hotspot Port Hotspots Color Action Control Buttons Logical View Button Action Help View Trap Community String field is defaulted to public Setting up SnmpManagement Specifying Operating Software UpgradingLoad Balancer Working with the WEB Interface Server Load Balancing Balancing ConfigurationExample Approximately double the performance of Server B Configuring for Non-redundant Server Load Balancing Click Next. The Getting Started Password page appears Configuring Redundant Redundant Server Balancer 1 and is configured for the same serviceLoad Balancing Active-Passive Configuring forRedundancy Load Balancer for active-passive redundancy Enter 10.20.30.56 in the Device B IP Address field Load Balancer for active-active redundancy Active-Active Click Next. The Getting Started IP Settings page appears Settings SettingEnter 25 in the Virtual router ID a field Enter 26 in the Virtual router ID B field Configuring Redundant Server Load Balancing Redirection Cache Redirection Configuration Example Defining a Cache ConfigurationSubnet Non-redundant Click Next Click Finish. Your cache subnet has been added Adding a Cache ServicesAssigning Caches to Been created Enter a descriptive name, such as Cache2, in the Name field Steps Weighted Least Weighted Round RobinSupported Algorithms Description Destination Round Robin Retries field TimeoutThis sets the number of retries a health check is attempted Balancing Click Finish. Your server subnet has been added Click Next. The Server Subnet Define Subnet page appears Changing Lan Port Roles Adding a Server Enter a descriptive name, such as Web, in the Name field Click Continue with Advanced SettingsHighlight Http and click the Next Server load balancing service To ServiceAssigning Servers Showing Status Click on the cell next to Server A. a pop-up menu appears Click Server AssignmentsEnter 8080 in the Server port field Click OK Group Adding a UserThis user group To add a user group, complete the following steps Click Permissions To assign permissions, complete the following steps Quickest Last Response Supported Algorithms Description Round RobinQuickest Average Response This sets the number of retries in a health check period Mitigation Select the attack filters you wish to enable and click OKFilters Filter Description Modifying Monitor Access Modifying Admin AccessSelect Security User Configuring for Load Balancing Safety Information Information Important Safety Important Safety Information Sécurité Importante ’information dePersonnel qualifié Hub plus étroites ’information de Sécurité Importante Europe Wichtige Sicherheitsinformat ionen Achtung Faseroptikanschlüsse Optische Sicherheit Appendix a Safety Information PIN -OUTS SpecificationsBalancer and the Server Load Balancer Plus PC-AT Serial Console Port CablePin to RS232 25-pin Pin to 9-pin Online Technical Services3Com Username anonymous Europe, Middle East Africa Asia, Pacific Rim North America Country Telephone Number Fax Number Appendix C Technical Support Numbers Index Specifications, system 83 summary view Summary view 32 World Wide Web WWW Index Superstack 3 Server Load Balancer 3C16120 Obtaining Warranty Service Warranties Exclusive Other Services Regulatory Notices