HP SuperStack 3 Load Balancer Appliance manual Problem Suggested Solution

22CHAPTER 2: INSTALLING THE SERVER LOAD BALANCER

Solving Problems Table 7 contains a list of problems and suggested solutions if the LEDs

Indicated by LEDs indicate a problem. For Technical Support information, see Appendix C.

Table 7 Problems Indicated by LEDs

Problem Suggested Solution

The Power LED does Check that the power cable is firmly connected to the

not lightrelevant unit and to the supply outlet. If the connection is secure and there is still no power, you may have a faulty power cord.

On powering-up, the Power/Self Test LED lights yellow

A link is connected and yet the Status LED for the port does not light

The relevant unit has failed its Power On Self Test (POST) because of an internal problem. Contact your supplier for advice.

Check that:

■All connections are secure.

■The devices at both ends of the link are powered-up.

■The devices at both ends of the link have the same auto-negotiation setting, i.e. both enabled, or both disabled.

■The quality of cable is satisfactory.

■The correct type of cable (crossover or straight-through) is used.