Apex Digital AD1118 user manual Troubleshooting Guide, Symptoms and Correction

Troubleshooting Guide

Check the following guide for a possible correction to a problem before contacting customer support. We recommend visiting our website, www.apexdigitalinc.com and review Customer Support & FAQ's for updates. Register and validate your warranty.

SYMPTOMS AND CORRECTION

Symptom	Correction
No power	• Connect the power plug into the wall outlet securely.
	• Verify the power button on the player is engaged.
No picture	• Press STOP button then press I/P button on the remote control repeatedly.
	• Connect the video cable into the jacks securely. Refer to your television
	owners manual.
	• Verify the connection from the DVD video output to the TV video input.
	Then switch TV to appropriate mode (Video 1, Video 2, etc.).
No sound	• Connect the audio cables into the jacks securely.
	• Verify the connection from the DVD audio output to the TV or receiver
	audio input. Then switch to the appropriate input source on the receiver.
	Refer to your audio amplifier owners manual for specific instructions.
A red picture on screen	• Press STOP button then press the I/P button on your remote control repeatedly.
Black & White picture	• Incorrect connection of component video cables
	• Damaged S connector (bent pin), check for bent pins on your S-Video cable.
	• Press STOP button, then press I/P button on remote repeatedly.
The playback picture	• Picture distortion may appear because of a poor quality video/sound transfer.
has occasional distortion	Wipe with a soft clean cloth top remove fingerprints or other residue.
	• A scratched disc may disrupt or interfere with the video signal
Brightness is unstable	• Connect the DVD player directly through the TV and not through any other
or noises are produced	source like a VCR. What you’re viewing is the effect of the copy protection
on playback pictures	circuitry required on all DVD players.
My television does not	• You must purchase an RF adapter from your local dealer. RF adapters are
have video inputs	also available for purchase online at www.shop-apex.com
The DVD video player	• Place the disc with the graphics side up.
does not start playback	• Place the disc on the disc tray correctly inside the guides.
	•Turn the power off then disconnect the power plug. Reinsert it back into
	the wall and retry again.
	• Make sure the disc is free from scratches & fingerprints.
	• Press the SETUP button to turn off the menu screen.
	• Cancel the parental lock function or change the parental lock level. (The
	Pre-set password is 3308.)
	• Use region 1 discs only.
MP3 won't read disc	• Reburn disc as the software edition used may not be compatible with the
or it skips	player. Check web site for instruction.
	• When burning discs,use the ISO 9660 type format. This option is typically in
	the preference settings section of your burning software.If using ADAPTEC
	3.5 or higher set to mode 1.
The remote control does	• Replace the batteries with new ones.
not work properly	• Point the remote closer to the unit. Remove any obstructions and reposition
	bright lights that may be reflecting off of the player.
	Apex Digital, Inc.
	Walnut, CA 91789

DVD Player

AD1118

User Manual

Register your product at www.apexdigitalinc.com