Apple 8200 appendix Doing a clean installation of system software

14When you see a message reporting that the installation was successful, click Restart (or “Quit,” if you’re installing from the CD-ROM disc).

Don’t forget to eject the CD-ROM disc or floppy disk containing system software. If a message reports that installation was not successful, try installing again. (Follow the instructions on the screen.)

If, after reinstalling system software by doing a normal installation, you still experience problems with your computer, follow the steps in the next section for doing a “clean” installation of system software.

IMPORTANT Certain system extensions or application programs that were originally on your hard disk may not be installed with the Installer program. If you notice that a certain extension or program was not installed, you may need to install it separately. You can find these additional extensions and programs on the CD-ROM disc that contains system software. (Application programs from other vendors can be reinstalled from backup copies you made.) If you don’t have a CD-ROM drive, see the service and support information that came with your computer for information on how to contact Apple directly for assistance.

Doing a clean installation of system software

The steps in this section outline what is commonly called a “clean” installation of system software. A clean installation allows you to discover which item in your System Folder is causing a problem. A clean installation creates a brand new System Folder and saves everything in your original System Folder in a different location. You can then follow the instructions in “Replacing Special Software,” later in this chapter, to reinstall system extensions, control panels, and other special software one at a time from the old System Folder to the new System Folder. This procedure allows you to determine which item in the old System Folder was the source of the problem.

Do a clean installation if you can’t determine what is damaged in your System Folder (especially if you think any special software, such as control panels, system extensions, or custom utilities, may be causing the problems you’re experiencing). You should also do a clean installation if you’re still having problems with your computer after you’ve reinstalled system software by doing a normal installation.

Troubleshooting 105