Apple 8200 6

6Troubleshooting

Consult this chapter if you experience

problems using your computer.

When you have questions

If you want to know how to do a particular task with your computer, refer to

Macintosh Guide in the Guide (h) menu. For instructions on using

Macintosh Guide, see “Getting Help,” Chapter 2 of this manual.

If you have trouble

While you’re using your computer, you may occasionally see a bomb icon

or an error message,or the pointer (8) may “freeze” on the screen.

If you have trouble with your computer, take a few minutes to read the

information in this chapter. If your problem is related to a particular

procedure, you should also look for information on that procedure in

Macintosh Guide, available in the Guide (h) menu. For additional

troubleshooting information and a list of common questions relating to your

system software, see the “Troubleshooting” topic of Macintosh Guide.

Contents

Main 1 Page Plugging in the c omputer Installing an e xpansion card Connecting a monitor Connecting the monitor power cord Page Connecting the monitor cable Connecting the mouse and keyboard Connecting a keyboard with a built-in cable Connecting a keyboard with a separate cable Connecting other equipment Tur ni ng th e computer on Page Page Page Problems tu r ning your computer on? Whats next? Learning the basics Page Reviewing the basics Menus Icons Windows Saving energy with the Energy Saver control panel Setting energy-saving options Putting your computer to sleep Waking your c omputer from sleep Accessing a sleeping computer over a network Scheduling automatic startup and shutdown Tur ni ng th e computer off Using the Po w er key Using the Shut Down command Page Where to find answers Users Manual h In this book In the Guide menu Page Page Page Getting answers to your questions Getting answers with the Topics button Page Getting answers with the Index button Page Getting answers with the Look For button Page Tips for using Macintosh Guide Identifying objects on the screen Learning useful shortcuts Page 3 You r c o mp ut er at a glance g P G [ W - F V Connecting audio equipment About your computers sound ports Connecting and positioning a microphone Page Connecting external stereo speakers - Connecting external SCSI devices Before you connect a device Page Connecting a SCSI device Expanding memory Installing inter nal drive s Connecting network cables About Macintosh networking Page 4 Installing application programs Page Worki ng wi th several programs at a time Finding out which programs are open Switching programs Hiding and showing windows on the desktop Backing up your files Using Power Ma cintosh application programs Special memory requirements Shared libraries 5 Inserting a CD-ROM disc Ejecting a CD-ROM disc Playing audio CDs Worki ng w ith Photo CDs Page Page Page 6 When you have questions If you have trouble Tak e you r ti me Start over Rebuild your desktop Page Solutions to common problems Page Page Page Page Page Page Page Page Page Page Page Solutions to CD-ROM problems Problems usin g the CD-ROM drive Page Problems u s in g CD-ROM discs Page Problems u s in g ISO 9660 or High Sierra discs Problems playin g audio CDs Problems usin g Photo CDs If your computers performance decreases Solving printer pro blems Obtaining online support and updated Apple software America Online AppleLink CompuServe Internet: FTP servers Internet: Gopher server Internet: World Wide Web sites Initializing a hard disk When do you need to initialize a hard disk? Starting up from a CD-ROM disc Starting up from a floppy disk How to initialize a hard disk Repairing a dam aged disk When do you need to repair a disk? Try t hese suggestions first How to test a hard disk How to repair a hard disk or floppy disk If Disk First Aid cannot correct the problem Installing or r einstalling system sof tware When should you instal l system software? When should you reinstall system software? Installing system software Page Doing a clean installation of system software Page Page Page Doing a custom installation Page Installing or r einstalling CD-ROM softwar e When should you instal l or reinstall CD-ROM software? Installing or reinstalling CD - ROM software Page Page Page Health-related information about computer use Appendix A Health, Safety, and Maintenance Tips Musculoskeletal discomfort Eye fatigue Arranging your office Page Avoiding fatigue What about electromagnetic emissions? Safety instructions Handling your computer equipment Handling the monitor Handling the keyboard Handling floppy disks Handling CD-ROM discs Page Ejecting a disk If you cant eject a floppy disk Power supp ly Cleaning your equipment Cleaning the computer case Cleaning the monitor Cleaning the mouse Page Locking and unloc king the mouse Page Appendix B Installing an Expansion Card Page Page Page Page Hold the card by its edges to avoid touching the connector. Page Page Page Page Appendix C Special Keys on Your Keyboard Page Typ in g s pe c ia l characters and symbols Page Special key combinations Here are other key combinations you may find useful: Page Index A B C x x x x D E F G H I, J K L M N O P Q R S T U V W, X , Y Z Page K Apple Computer, Inc. Contents Page Page Communications regulation information FCC statement Radio and television interference DOC statement VCCI statement CD-ROM drive Welc ome to Power Macintosh