IIpart, Troubleshooting | Apple 8200 manual

Chapter 6 Troubleshooting

IIpart

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Apple 8200 appendix IIpart, Troubleshooting

Contents

Getting Started Monitor MouseKeyboard Computer power cordMonitor power cord Plugging in the computer Connecting a monitor Installing an expansion cardConnecting the monitor power cord Place the monitor next to the computer On some monitors, the cord is already attached Connect the monitor power cord to the monitorPlug in the monitor power cord Attach the monitor cable to the monitor Connecting the monitor cableOn some monitors, the cable is already attached Connecting a keyboard with a built-in cable Connecting the mouse and keyboard Connecting a keyboard with a separate cable Turn on your monitor Connecting other equipmentTurning the computer on Chapter Check to see what’s on your screen Hard disk icon Macintosh desktop Problems turning your computer on? What’s next? Slide your mouse along your mouse pad or desk Learning the basics Chapter Menu Icons Window Reviewing the basicsMenus Windows Icons Saving energy with the Energy Saver control panel Setting energy-saving options Putting your computer to sleep Accessing a sleeping computer over a networkWaking your computer from sleep Scheduling automatic startup and shutdown Following dialog box appears on the screen Using the Power keyTurning the computer off Using the Shut Down command Getting Started Where to find answers Getting Started Page Getting Help Getting answers to your questions Macintosh Guide window, click the Topics button Getting answers with the Topics button Now continue with the next section Small window appears with instructions for you to followClick Customizing Your Computer in the list of topics Read and follow the instructions in this window Macintosh Guide window, click the Index button Getting answers with the Index button Read and follow the instructions in the window Macintosh Guide window, click the Look For button Getting answers with the Look For button If you want to close Macintosh Guide, click here Tips for using Macintosh Guide Identifying objects on the screen Click one of the category buttons Learning useful shortcutsMain Macintosh Shortcuts window appears Chapter Your computer at a glance Connecting Additional Equipment Speaker CD-ROM drive Power buttonFloppy disk drive Sound input port Monitor port Apple Desktop Bus ADB port ADB port Keyboard or a trackball Access covers forSecurity lock ports Sound output port Expansion slots Interconnect PCI cards Security lock ports About your computer’s sound ports Connecting audio equipment Computer’s sound ports accept these 3.5 mm connectors Connecting and positioning a microphone Turn on the computer Follow these steps to connect and position the microphone If the speakers take a dual-plug cable, connect both plugs Connecting external stereo speakersYour finished connections should look something like this Assemble the speakers and the cable you need Connecting external Scsi devices Before you connect a device Scsi terminator Expanding memory Connecting a Scsi device Installing internal drives About Macintosh networking Connecting network cables Chapter Installing application programs Installing and Using Application Programs Chapter Working with several programs at a time Hiding and showing windows on the desktop Switching programsFinding out which programs are open Special memory requirements Using Power Macintosh application programsBacking up your files Shared libraries Using the Optional CD-ROM Drive Tray opens Inserting a CD-ROM disc Press the Open/Close button for your CD-ROM drive Ejecting a CD-ROM discOpen the tray Take the CD-ROM disc out of the tray Playing audio CDs Working with Photo CDs Sharing a CD-ROM disc over a network IIpart TroubleshootingPage If you have trouble TroubleshootingWhen you have questions Take your time Select Restart from the dialog box that appears Start over Rebuild your desktop This saves your current set of extensions This restores your original set of extensionsClick OK Restart your computer to activate the extensions Computer is turned on but the screen is dark Solutions to common problems Computer’s clock keeps time inaccurately Chapter Hard disk icon does not appear on the desktop Sad Macintosh icon appears, and the computer won’t start up You can’t eject a floppy disk Icons do not appear correctly on your screenYour Macintosh can’t read a floppy disk Troubleshooting Chapter Dialog box with a bomb appears Pointer 8 doesn’t move when you move the mouse Typing on the keyboard produces nothing on the screen Chapter You experience problems using an older Macintosh program You experience problems using a document from a DOS computer CD-ROM drive icon does not appear on screen Solutions to CD-ROM problemsProblems using the CD-ROM drive Tray of your CD-ROM drive won’t open Problems using CD-ROM discs You can’t open a document on a CD-ROM disc Problems playing audio CDs Problems using ISO 9660 or High Sierra discs Your CD-ROM drive will not open Photo CDs Problems using Photo CDsYou are unable to record sound from an audio CD If your computer’s performance decreases Obtaining online support and updated Apple software Solving printer problems AppleLink America Online Internet FTP servers CompuServe Internet World Wide Web sites Internet Gopher server Initializing a hard disk When do you need to initialize a hard disk? Starting up from a floppy disk Starting up from a CD-ROM discCD-ROM disc will remain in the CD-ROM drive Turn your computer on List of drives, click the disk you want to initialize How to initialize a hard diskOpen the Drive Setup icon When do you need to repair a disk? Repairing a damaged diskTry these suggestions first Disks can become damaged by repeated use and handling List of drives, click the disk you want to test How to test a hard disk Open the Disk First Aid icon How to repair a hard disk or floppy disk Click the icon of the disk you want to test If Disk First Aid cannot correct the problemClick Repair to begin testing and repairing the disk When should you reinstall system software? Installing or reinstalling system softwareWhen should you install system software? Find and open the Disk First Aid icon Installing system softwareYou use the Drive Setup program to update your hard disk Easy Install dialog box appears Doing a clean installation of system software To do a clean installation, follow these steps Following dialog box appears Hold down Shift-x-K to start the clean installationClick the Install New System Folder button and click OK Click Clean Install It takes a few minutes to complete the installation Replacing special software Doing a custom installation Choose Custom Install from the pop-up menu When should you install or reinstall CD-ROM software? Installing or reinstalling CD-ROM softwareInstalling or reinstalling CD-ROM software Restart your Macintosh 112 Chapter IIIpart Page Health-related information about computer use Appendix a Health, Safety, and Maintenance Tips Musculoskeletal discomfort Arranging your office Eye fatigue Shoulders relaxed What about electromagnetic emissions? Avoiding fatigue Safety instructions Handling your computer equipment Handling the keyboard Handling the monitor Handling floppy disks Handling CD-ROM discs 125 If you can’t eject a floppy disk Power supplyEjecting a disk Cleaning the computer case Cleaning your equipmentCleaning the monitor Cleaning the mouse Rotate the rollers to clean all around them Put the ball and the ring back in place Locking and unlocking the mouse To unlock the mouse, follow these steps Appendix B Installing an Expansion Card Card installation Expansion card power requirementsDo not completely remove the screws or the back panel Turn off the computer Remove the cover from the computer Power supply case Lower the retainer Squeeze the sides of the retainer and pull down Remove the card from its static-proof bag Hold the card by its edges to avoid touching the connector Align the connector end of the card with the expansion slot Snap the retainer back into place Replace the retainer Tighten the screws on the back panel Replace the cover on the computerPage Special keys on Apple keyboards Arrow keys Caps Lock key Clear key Command keyAppendix C Special Keys on Your Keyboard Control key Power key Return key Shift key Tab keyDelete key Enter key Typing special characters and symbols Diacritical mark Here are other key combinations you may find useful Special key combinationsTo do this To do this…Page Index Index Index Index Index Index Index Index See Scsi Index Index User’s Manual Apple Computer, Inc Contents Getting Help Installing and Using Application Programs Index 147 115141 Radio and television interference FCC statement Vcci statement CD-ROM drive DOC statement Welcome to Power Macintosh