A dialog box with a bomb appears.
Your system has a software problem.
mWrite down what you were doing when the message appeared and write
down the message.
mRestart your Macintosh. (See “Start Over” in the section “If You Have
Trouble” earlier in this chapter for instructions.) Most software problems
are temporary, and restarting usually corrects the problem.
mCheck the startup disk and application program you were using when the
dialog box appeared. Make sure that all programs, desk accessories, and
system e x tensions you’re using are compatible with the system software.
Reinst alling the system software may correct the problem.
mIf the bomb only occurs in one application program, try reinstalling the
program from the original disks. If reinstalling doesn’t solve the problem,
contact the manufacturer of the program.
mSometimes incompatible system exte nsions or control panelscan cause
system s o ftware problems.Restart while holding down the Shift key to
temporarily turn off all system extensions.
If your computer works normally after you do this, use the Extensions
Manager control panel to turn off individual extensions and control panels.
For detailed instructions, see the “Customizing Your Computer” topic of
Macintosh Guide, available in the Guide (h) menu.
If your computer performs better when a particular extension or control
panel is turned off, contact the extension’s or control panel’s manufacturer
for information or an upgrade.
mIf the problem recurs, you may need to reinstall system software. See
“Installing or Reinstalling System Software” later in this chapter for
instructions.
79
Troubleshooting