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Apple 8200 Solving printer pro blems, Obtaining online support and updated Apple software

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Solving printer pro blems

The following suggestions should work for all printers.

mCheck your printer settings in the Chooser, making sure you have selected

the correct printer.

mNext, turn off the computer and printer and check the printer cable

connections.

mIf neither of these suggestions solves the problem, reinstall your printer

driver. If your printer is an older model, do not use the driver that came

with the printer. Instead, use the updated printer drivers provided on the

system software CD-ROM that came with your Power Macintosh. These

drivers are created especially for use with the Power Macintosh.

Obtaining online support and updated Apple software

Apple technical support information and software updates are available from

many online services. Using these services, you can get troubleshooting and

other important information. You can also get the latest versions of Apple

software, including most printer drivers, system enablers, and updates to

utilities, networking, and communication software.

IMPORTANT

Be sure to read the posted Apple Software License Agreement

before installing any software.

Currently, Apple’s Customer Service Division (CSD) posts support

information and Apple software updates to the following online services:

mAmerica Online

mAppleLink

mCompuServe

mInternet: FTP servers

mInternet: Gopher server

mInternet: World Wide Web sites

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Troubleshooting

Contents

Main 1 Page Plugging in the c omputer Installing an e xpansion card Connecting a monitor Connecting the monitor power cord Page Connecting the monitor cable Connecting the mouse and keyboard Connecting a keyboard with a built-in cable Connecting a keyboard with a separate cable Connecting other equipment Tur ni ng th e computer on Page Page Page Problems tu r ning your computer on? Whats next? Learning the basics Page Reviewing the basics Menus Icons Windows Saving energy with the Energy Saver control panel Setting energy-saving options Putting your computer to sleep Waking your c omputer from sleep Accessing a sleeping computer over a network Scheduling automatic startup and shutdown Tur ni ng th e computer off Using the Po w er key Using the Shut Down command Page Where to find answers Users Manual h In this book In the Guide menu Page Page Page Getting answers to your questions Getting answers with the Topics button Page Getting answers with the Index button Page Getting answers with the Look For button Page Tips for using Macintosh Guide Identifying objects on the screen Learning useful shortcuts Page 3 You r c o mp ut er at a glance g P G [ W - F V Connecting audio equipment About your computers sound ports Connecting and positioning a microphone Page Connecting external stereo speakers - Connecting external SCSI devices Before you connect a device Page Connecting a SCSI device Expanding memory Installing inter nal drive s Connecting network cables About Macintosh networking Page 4 Installing application programs Page Worki ng wi th several programs at a time Finding out which programs are open Switching programs Hiding and showing windows on the desktop Backing up your files Using Power Ma cintosh application programs Special memory requirements Shared libraries 5 Inserting a CD-ROM disc Ejecting a CD-ROM disc Playing audio CDs Worki ng w ith Photo CDs Page Page Page 6 When you have questions If you have trouble Tak e you r ti me Start over Rebuild your desktop Page Solutions to common problems Page Page Page Page Page Page Page Page Page Page Page Solutions to CD-ROM problems Problems usin g the CD-ROM drive Page Problems u s in g CD-ROM discs Page Problems u s in g ISO 9660 or High Sierra discs Problems playin g audio CDs Problems usin g Photo CDs If your computers performance decreases Solving printer pro blems Obtaining online support and updated Apple software America Online AppleLink CompuServe Internet: FTP servers Internet: Gopher server Internet: World Wide Web sites Initializing a hard disk When do you need to initialize a hard disk? Starting up from a CD-ROM disc Starting up from a floppy disk How to initialize a hard disk Repairing a dam aged disk When do you need to repair a disk? Try t hese suggestions first How to test a hard disk How to repair a hard disk or floppy disk If Disk First Aid cannot correct the problem Installing or r einstalling system sof tware When should you instal l system software? When should you reinstall system software? Installing system software Page Doing a clean installation of system software Page Page Page Doing a custom installation Page Installing or r einstalling CD-ROM softwar e When should you instal l or reinstall CD-ROM software? Installing or reinstalling CD - ROM software Page Page Page Health-related information about computer use Appendix A Health, Safety, and Maintenance Tips Musculoskeletal discomfort Eye fatigue Arranging your office Page Avoiding fatigue What about electromagnetic emissions? Safety instructions Handling your computer equipment Handling the monitor Handling the keyboard Handling floppy disks Handling CD-ROM discs Page Ejecting a disk If you cant eject a floppy disk Power supp ly Cleaning your equipment Cleaning the computer case Cleaning the monitor Cleaning the mouse Page Locking and unloc king the mouse Page Appendix B Installing an Expansion Card Page Page Page Page Hold the card by its edges to avoid touching the connector. Page Page Page Page Appendix C Special Keys on Your Keyboard Page Typ in g s pe c ia l characters and symbols Page Special key combinations Here are other key combinations you may find useful: Page Index A B C x x x x D E F G H I, J K L M N O P Q R S T U V W, X , Y Z Page K Apple Computer, Inc. Contents Page Page Communications regulation information FCC statement Radio and television interference DOC statement VCCI statement CD-ROM drive Welc ome to Power Macintosh