Apple 8500 Icons do not appear correctly on your screen, Your Macintosh can’t read a floppy disk

mIf the hard disk is your startup disk, start your computer using the Disk Tools floppy disk or (if you have a built-in CD-ROM drive) with the CD-ROM disc that contains system software. (For instructions on how to start up your computer from the CD-ROM disc, see “Starting Up From a CD-ROM Disc” in the section “Initializing a Hard Disk” later in this chapter.) Then follow the instructions in “Repairing a Damaged Disk” later in this chapter to test your startup hard disk and repair any damage.

If repairing the disk doesn’t help, follow the instructions in “Installing or Reinstalling System Software” later in this chapter to reinstall system software on your startup hard disk.

Icons do not appear correctly on your screen.

You need to rebuild the desktop—a process that helps your Macintosh keep track of files and folders on your hard disk. For instructions, see “Rebuild Your Desktop Regularly” in the section “If You Have Trouble” earlier in this chapter.

Your Macintosh can’t read a floppy disk.

If you see a message that a floppy disk is unreadable, try one of the following:

mIf the disk has never been used, you may simply need to initialize it. For instructions, see the “Disks” topic of Macintosh Guide, available in the Guide (h) menu.

mThe disk may be damaged. See “Repairing a Damaged Disk” later in this chapter for information on testing and repairing disks.

mIf the disk is a high-density disk previously used on another computer, the disk may have been formatted incorrectly as an 800K disk rather than as a 1440K (high-density) disk. If so, use the other computer to copy the disk’s contents onto a properly formatted disk.

mThe disk may have been formatted for use on another kind of computer. You may be able to use a program that lets you work with such disks on your Macintosh.

You can’t eject a floppy disk.

If you can’t eject a floppy disk in the usual way, try the following in order:

mHold down the x and Shift keys and press the number 1 key on your keyboard to eject a disk in the internal disk drive.

Troubleshooting 89