Apple 8500 manual Authorized service providers error messages troubleshooting

customer service

obtaining Apple software updates 104–108

support hotline 24

custom installation of system software 123–125

Custom Install dialog box 124, 126

D

Delete key 156 desktop

At Ease and 98 rebuilding 84, 89, 95

device drivers, SCSI 62

DHCP bootstrapping protocol 65 diacritical marks, typing 157–158 diagnosing problems. See Apple-

authorized service providers; error messages; troubleshooting

dialog boxes

Custom Install 124, 126 Easy Install 118, 121–122Energy Star 11, 19

DIMMs. See Dual Inline Memory Modules (DIMMs)

dim screen 20, 85, 136 disconnecting the computer 3, 134 Disk First Aid program

installing system software 117, 120 repairing damaged disks 114–115disks. See CD-ROM discs; floppy disks;

hard disk

Disk Tools disk, starting the computer from 110

disk with an X icon 87 display. See monitor; screen documents. See also files

can’t open 95

opening DOS documents on the Macintosh 95, 96

DRAM. See dynamic RAM drivers

printer 104 SCSI device 62

Drive Setup program

hard disk icon doesn’t appear 88 initializing a hard disk 109, 111 overview 67

testing a hard disk 113–114 updating the hard disk 117, 120

Dual Inline Memory Modules (DIMMs) 63

dual RCA-type connectors 44, 50–52, 54–55, 57

dynamic RAM, adding 63

E

Easy Access, turning off 94

Easy Install dialog box 118, 121–122Eject CD command (AppleCD Audio

Player File menu) 75, 98

ejecting

CD-ROM discs 75, 98 floppy disks 89–90, 140

electromagnetic emissions from computer monitors 133

Energy Saver control panel 19–20, 136 energy-saving options, setting 11,

19, 136

Energy Star dialog box 11, 19 Enter key 156

equipment

arranging to prevent discomfort 131–132

cleaning 141–143

guidelines for handling 135–139illustration 2, 40–41

setting up 1–8

error messages. See also troubleshooting “Application program can’t be found”

72, 95

“Application program can’t be opened because a file can’t be found” 72, 96

blinking question mark icon 86–87, 116

“bomb” icon/message 81, 83, 92, 102 “Can’t open a document...” 95

164Index