Problems using ISO 9660 or High Sierra discs

You cannot access files on a CD-ROM disc that uses the ISO 9660 or High Sierra format.

mDiscs in the ISO 9660 and High Sierra disc formats have version numbers attached to filenames. Some application programs need these version numbers in order to work with files. To make the version numbers available to programs on your computer, follow these instructions:

Drag the CD icon to the Trash. When the tray opens, hold down the Option key and push the tray back in, continuing to hold down the Option key until the disc is fully in the drive. The program you are using should now be able to locate filenames on that CD-ROM disc.

mMake sure that Foreign File Access, ISO 9660 File Access and High Sierra File Access are present in the Extensions folder in your System Folder.

Problems playing audio CDs

You don’t hear any sound when you play an audio CD or an audio track on a CD-ROM disc using the AppleCD Audio Player.

mIf your CD-ROM drive was installed after you bought your computer, make sure the audio cable is properly connected. See the documentation that came with the CD-ROM drive for more information.

mIf you have headphones or speakers connected to the computer, adjust the connector to make sure they are firmly connected. Make sure the volume control on your headphones or speakers is not turned down too low.

mSome programs change the sound options to suit their needs. You may need to reset the sound options in the Sound & Displays control panel. Refer to the “Sound” topic of Macintosh Guide, available in the Guide (h) menu.

mIf you are using a CD-ROM disc over a network, you won’t be able to hear the audio portion.

mMake sure the volume is turned up in the AppleCD Audio Player. With the Audio Player open, drag the volume control slider up or press the Up Arrow key on your keyboard.

mThe CD may have been paused. Click the Play/Pause button in the AppleCD Audio Player once or twice.

Troubleshooting 101

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Apple 8500 manual Problems using ISO 9660 or High Sierra discs, Problems playing audio CDs