Your computer won’t restart, and a CD-ROM disc is in the CD-ROM drive.

mYour computer may be trying to start up from the CD-ROM disc. Press the Open/Close button of your CD-ROM drive to open the tray, and remove the CD-ROM disc. Close the tray, then restart your computer.

Problems using CD-ROM discs

You insert a CD-ROM disc, but its icon doesn’t appear on the Macintosh desktop.

mMake sure that the disc label is facing up and the disc is centered in the tray. If you’re using a small (8 cm) disc, make sure it is within the tray’s inner ring.

mMake sure the tray is closed all the way.

mTry restarting your computer.

mTry starting your computer from the CD-ROM disc that contains system software while holding the “c” key down. If only the hard drive icon appears on the desktop, then there may be a hardware problem with your CD-ROM drive. If the CD-ROM icon appears above the hard drive icon, try reinstalling your CD-ROM software following the instructions in “Installing or Reinstalling CD-ROM Software” later in this chapter.

mIf you installed the CD-ROM drive after you bought your computer, make sure the CD-ROM software is installed. (Refer to the documentation that came with the CD-ROM drive.)

CD-ROM software is already installed on Macintosh computers that come with CD-ROM drives. You can reinstall it by following the procedure in “Installing or Reinstalling CD-ROM Software” later in this chapter.

Troubleshooting 99

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Apple 8500 manual Problems using CD-ROM discs