Tray of your CD-ROM drive won’t open | Apple 8500 manual

Your computer starts up and you see large folder-shaped areas, containing labeled pictorial buttons, instead of the usual Macintosh desktop.

mYour computer may have started up from a CD-ROM disc containing At Ease, an alternative to the Macintosh desktop. You need to have the Macintosh desktop on your screen before you can use any of the installation instructions in this manual.

To return to the Macintosh desktop, choose Shut Down from the Special menu. When your computer is off, press the Open/Close button of your CD-ROM drive to open the tray, then remove the CD-ROM disc. Close the tray. Then start up your computer again.

To avoid having the computer start up from a CD-ROM disc, remember to remove any disc in the drive before you shut down your computer.

The tray of your CD-ROM drive won’t open.

If a CD-ROM disc icon appears on your screen:

mDrag the disc icon to the Trash, or select it and choose Put Away from the File menu. If the AppleCD Audio Player program is active, choose Eject CD from the File menu.

If you see a message that a disc can’t be put away because it is being shared, turn off file sharing, then try again to put away the disc.

If no CD-ROM disc icon appears on your screen:

mPress the Open/Close button of your CD-ROM drive.

mThe signal to open the tray may not be reaching the computer. Turn off your computer and locate the small pinhole to the lower right of the CD-ROM tray opening. Insert the end of a large, straightened paper clip firmly and horizontally into the pinhole. Push gently until the tray is released, then carefully pull the tray open. Do not force the tray open; wait until the paper clip has dislodged it, or you may break the front of the tray.

WARNING Turn off your computer before you attempt to eject the tray using a paper clip. If you don’t, you may damage the CD-ROM drive.

If neither of these suggestions works, your CD-ROM drive may be damaged. Contact an Apple-authorized service provider or Apple for further assistance.

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Apple 8500 manual Tray of your CD-ROM drive won’t open

Contents

User’sGuide Apple Computer, Inc Contents Connecting Additional Equipment Getting Help 145 Installing or reinstalling CD-ROM software 125129 155 FCC statement Radio and television interference DOC statement Vcci statement CD-ROM drivePage Welcome to Power Macintosh Page Chapter Getting Started Getting Help ChapterPage Getting Started Mouse Computer power cord Monitor power cordMonitor Apple PlainTalk Microphone optional Plugging in the computer Connecting the monitor power cord Installing an expansion cardConnecting a monitor Place the monitor next to the computer On some monitors, the cord is already attached Connect the monitor power cord to the monitorPlug in the monitor power cord Attach the monitor cable to the monitor Connecting the monitor cableOn some monitors, the cable is already attached Connecting the mouse and keyboard Connecting a keyboard with a built-in cable Connecting a keyboard with a separate cable Turn on your monitor Connecting other equipmentTurning the computer on Chapter Check to see what’s on your screen Hard disk icon Macintosh desktop Problems turning your computer on? What’s next? Learning the basics Slide your mouse along your mouse pad or desk Chapter Menu Icons Window Reviewing the basicsMenus Icons Windows Setting energy-saving options Saving energy with the Energy Saver control panel Waking your computer from sleep Accessing a sleeping computer over a networkPutting your computer to sleep Scheduling automatic startup and shutdown Following dialog box appears on the screen Using the Power keyTurning the computer off Using the Shut Down command Getting Started Where to find answers Getting Started Page Getting Help Getting answers to your questions Getting answers with the Topics button Macintosh Guide window, click the Topics button Now continue with the next section Click Setting Options in the list of topicsSmall window appears with instructions for you to follow Read and follow the instructions in this window Getting answers with the Index button Macintosh Guide window, click the Index button Read and follow the instructions in the window Getting answers with the Look For button Macintosh Guide window, click the Look For button If you want to close Macintosh Guide, click here Tips for using Macintosh Guide Identifying objects on the screen Click one of the category buttons Learning useful shortcutsMain Macintosh Shortcuts window appears Chapter Connecting Additional Equipment Your computer at a glance Optional Power-on light Green lightSpeaker CD-ROM drive Optional Monitor Monitor port Scsi port ² Power socket Ethernet port AauiAccess covers for ADB port Keyboard or a trackball Audio input ports ¾ S-video input port Connecting audio equipmentAbout your computer’s A/V panel Video output port Computer’s sound ports accept these 3.5 mm connectors About your computer’s sound ports Connecting most audio equipment Place the audio equipment near the Macintosh Connecting and positioning a microphone Turn on the computer and the audio equipment Turn on the computer Your finished connections should look something like this Connecting external stereo speakersIf the speakers take a dual-plug cable, connect both plugs Assemble the speakers and the cable you need Connecting video equipment Video connectors Composite video connectors Connecting video equipment for input to the computer Audio cable with dual RCA connectors plugs at each end Follow the directions that came with the VCR or camera Video connection for input from a VCR Composite video connection for input from a VCR Composite video connection for input from a camera Turn on the computer and the VCR or camera Assemble the VCR and cables you need Connecting video equipment for output from the computerAudio cable with dual RCA connectors plugs at both ends Follow the directions that came with the VCR Video connection for output from the computer Composite video connection for output from the computer Using a television as a monitor Television used as a monitor with an S-video connection Chapter Connecting external Scsi devices Before you connect a device Scsi terminator Connecting a Scsi device Expanding memory Installing internal drives Connecting network cables About Macintosh networking Connecting Additional Equipment Page Installing and Using Application Programs Installing application programs Chapter Working with several programs at a time Hiding and showing windows on the desktop Switching programsFinding out which programs are open Special memory requirements Using Power Macintosh application programsBacking up your files Shared libraries Using the Optional CD-ROM Drive Inserting a CD-ROM disc Tray opens Open the tray Ejecting a CD-ROM discPress the Open/Close button for your CD-ROM drive Take the CD-ROM disc out of the tray Playing audio CDs Working with Photo CDs Sharing a CD-ROM disc over a network Troubleshooting IIpartPage When you have questions If you have trouble Take your time Start over Select Restart from the dialog box that appears While holding down the Space bar, restart your computer Rebuild your desktop regularlyDesktop is rebuilt Solutions to common problems Computer is turned on but the screen is dark Computer’s clock keeps time inaccurately Troubleshooting Sad Macintosh icon appears, and the computer won’t start up Hard disk icon does not appear on the desktop You can’t eject a floppy disk Icons do not appear correctly on your screenYour Macintosh can’t read a floppy disk Chapter Troubleshooting Dialog box with a bomb appears Pointer 8 doesn’t move when you move the mouse Typing on the keyboard produces nothing on the screen Troubleshooting You experience problems using a document from a DOS computer You experience problems using an older Macintosh program CD-ROM drive icon does not appear on screen Solutions to CD-ROM problemsProblems using the CD-ROM drive Tray of your CD-ROM drive won’t open Problems using CD-ROM discs You can’t open a document on a CD-ROM disc Problems using ISO 9660 or High Sierra discs Problems playing audio CDs Your CD-ROM drive will not open Photo CDs Problems using Photo CDsYou are unable to record sound from an audio CD If your computer’s performance decreases Solving printer problems Obtaining updated Apple software AppleLink EWorld Chapter CompuServe Internet Apple Computer Higher Education gopher server Each time you open a folder, a new Macintosh window opens Internet ftp.info.apple.comInternet ftp.support.apple.com When do you need to initialize a hard disk? Initializing a hard disk CD-ROM disc will remain in the CD-ROM drive Starting up from a CD-ROM discStarting up from a floppy disk Turn your computer on List of drives, click the disk you want to initialize How to initialize a hard diskOpen the Drive Setup icon Try these suggestions first Repairing a damaged diskWhen do you need to repair a disk? Disks can become damaged by repeated use and handling How to test a hard disk List of drives, click the disk you want to test How to repair a hard disk or floppy disk Open the Disk First Aid icon Click the icon of the disk you want to test If Disk First Aid cannot correct the problemClick Repair to begin testing and repairing the disk When should you reinstall system software? Installing or reinstalling system softwareWhen should you install system software? Find and open the Disk First Aid icon Installing system softwareYou use the Drive Setup program to update your hard disk List of drives, click your startup disk Easy Install dialog box appears Click OK Doing a clean installation of system software To do a clean installation, follow these steps Following dialog box appears Hold down Shift-x-K to start the clean installationClick the Install New System Folder button and click OK It takes a few minutes to complete the installation Click Clean Install Doing a custom installation Replacing special software Choose Custom Install from the pop-up menu Installing or reinstalling CD-ROM software Installing or reinstalling CD-ROM softwareWhen should you install or reinstall CD-ROM software? Restart your Macintosh Choose Custom Install from the pop-up menu IIIpart Page Appendix a Health, Safety, and Maintenance Tips Health-related information about computer use Musculoskeletal discomfort Eye fatigue Arranging your office Thighs horizontal Avoiding fatigue What about electromagnetic emissions? Safety instructions Handling your computer equipment Handling the monitor Handling the keyboard Handling floppy disks Handling CD-ROM discs 139 If you can’t eject a floppy disk Power supplyEjecting a disk Cleaning the monitor Cleaning your equipmentCleaning the computer case Cleaning the mouse Rotate the rollers to clean all around them Locking and unlocking the mouse Put the ball and the ring back in place To unlock the mouse, follow these steps Appendix B Installing an Expansion Card Do not completely remove the screws or the back panel Expansion card power requirementsCard installation Turn off the computer Remove the cover from the computer Power supply Squeeze the sides of the retainer and pull down Lower the retainer Hold the card by its edges to avoid touching the connector Remove the card from its static-proof bag Align the connector end of the card with the expansion slot Replace the retainer Back into place Replace the cover on the computer Tighten the screws on the back panel Upgrading the processor Caps Lock key Clear key Command key Appendix C Special Keys on Your Keyboard Delete key Power key Return key Shift key Tab keyControl key Enter key Typing special characters and symbols Option-c To do this… Special key combinationsHere are other key combinations you may find useful …press this key combinationPage Index Index Index Authorized service providers error messages troubleshooting Index Index Index Index See Scsi System Backup Disk 1 disk, starting the computer from Index Apple Computer, Inc