Learning More, Service, and Support

Your MacBook Air does not have any user-serviceable or user-replaceable parts. If you need service, contact Apple or take your MacBook Air to an Apple Authorized Service Provider. You can find more information about your MacBook Air through online resources, onscreen help, System Information, and Apple Hardware Test.

Online Resources

For online service and support information, go to www.apple.com/support and choose your country from the pop-up menu. You can search the AppleCare Knowledge Base, check for software updates, or get help from Apple’s discussion forums.

Onscreen Help

You can often find answers to your questions, as well as instructions and troubleshooting information, in Help Center. Choose Help > Help Center.

System Information

To get information about your MacBook Air, use System Information. It shows you what hardware and software is installed, the serial number and operating system version, how much memory is installed, and more. To open System Information, choose Apple () > About This Mac from the menu bar and then click More Info.

AppleCare Service and Support

Your MacBook Air comes with 90 days of technical support and one year of hardware repair warranty coverage at an Apple Retail Store or an Apple-authorized repair center, such as an Apple Authorized Service Provider. You can extend your coverage by purchasing the AppleCare Protection Plan. For information, visit www.apple.com/support/products or visit the website address for your country listed later in the section.

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Apple MD231LL/A manual Learning More, Service, and Support, AppleCare Service and Support, Online Resources Onscreen Help