5-2 Troubleshooting

To learn the latest version number:

Call 800-622-7464 and press

4

for Technical Support

Then press

1

for Software Update information
You will obtain the current version number as well as instructions for
downloading Asanté Ethernet drivers from Applelink or InterNet. If
you prefer a floppy disk be mailed to you, please leave a detailed mes-
sage as instructed.

Running TroubleShooter

Run the Asanté TroubleShooter Diagnostics program to identify prob-
lems in the installation. Refer to Chapter 4 for more information.

Other Tips

Installing the Math Co-processor Option

Caution

If your Macintosh already has a math co-processor, do not install the
Asanté math co-processor option with the MacCon3 IIsi, MacCon
30iE, 30iET, or LC cards. It will cause the Macintosh to fail at start-up.

Math Co-processor Socket

The MacCon3 IIsi, MacCon 30i, FriendlyNet IIsi, MacCon
LCII, and LCIII cards offer a socket for a math co-processor.
The Motorola MC68882 Co-processor can be used (case
design—type PLCC). Make sure you use the correct chip.

Macintosh IIsi with a PDS Slot

Use the MacCon3 IIsi or the MacCon 30i card rather than the NuBus
card. The cards are specifically designed for the Macintosh IIsi PDS
slot. A NuBus adapter is not required. If you install a NuBus card with
a NuBus adapter, it will result in a decrease in performance.
!

MacConi ch 5 Tshooting Page 2 Friday, August 23, 1996 10:15 AM