Manuals / McAfee / Household Appliance / Water System

McAfee 5 Troubleshooting installation problems, Close other software, Remove temporary files

Models: 5

1 122

Download 122 pages 48.3 Kb

Page 16

Installing McAfee Internet Security

NOTE

If your computer does not have the required fonts to view the End User’s License Agreement (EULA), then you may locate the appropriate EULA on your McAfee software installation CD. You must read and agree to the terms of the agreement to complete your installation.

Troubleshooting installation problems

A failed installation can cause software problems that are difficult to track down. The major causes of installation failure are:

nAttempting to install while other software is running.

nTemporary files that conflict with the installation.

nHard drive errors.

Follow the procedure outlined below to minimize the affect that these common conditions may have on your installation.

Step 1: Close other software

Disable all software running in the background:

1Hold down the Ctrl and Alt keys on your keyboard, and then press the Delete key once. The Close Program dialog box appears.

2Click End Task for every item on the list except Explorer.

3Repeat steps 2 and 3 until you’ve closed everything except Explorer.

4When you see only Explorer in the Close Program dialog box, click Cancel.

Step 2: Remove temporary files

Delete the contents of the Windows Temp folder:

1Double-click the My Computer icon on your desktop. The My Computer window opens. Double-click the C: drive. You are now viewing the contents of your hard drive.

2Double-click the Windows folder.

3In the Windows folder, double-click the Temp folder.

4In the menu, click Edit, then click Select All. All of the items in your Temp folder are highlighted.

5Press the Delete key on your keyboard to delete the files. If Windows asks about deleting files, click Yes.

16 McAfee Internet Security 5.0

Image 16

McAfee 5 manual Troubleshooting installation problems, Close other software, Remove temporary files

Contents

P R O D U C T G U I D E McAfee Internet SecurityV E R S I O N COPYRIGHT Issued August 2002 / Product GuideTRADEMARK ATTRIBUTIONS Contents 2 Installing McAfee Internet Security1 Welcome to McAfee Internet Security 3 Getting Started with McAfee Internet Security5 McAfee Firewall 6 McAfee Internet Security’s Shared Features 7 Updating McAfee Internet SecurityIndex vi McAfee Internet SecuritySecurity Welcome to McAfee InternetIntroduction What’s included with McAfee Internet Security? Welcome to McAfee Internet SecurityWhat’s new in this release? Product GuideAbout this manual 10 McAfee Internet SecurityProtection from privacy threats McAfee Internet Security featuresProtection from security threats Protection from virus threats 12 McAfee Internet SecurityInstalling McAfee Internet Security Before you beginSystem requirements Additional requirements for wireless devicesWindows CE or Pocket PC System requirements Palm OS and Palm requirementsSymbian EPOC System requirements Installation steps Use the steps below to install your softwareStep 1 Close other software Troubleshooting installation problemsStep 2 Remove temporary files Step 3 Clean your hard drive Important information about Windows XP migration Getting Started with McAfee Internet SecurityIntroduction Product GuideThe Title bar and Tool bar Status informationTitle bar Tool barAbout Tasks Change user settingsMcAfee Firewall status The User Settings properties sheet nPrivacy settingsnSecurity Settings nUser PreferencesView Activity Log Perform a Security ChecknParental Controls Set Startup Options Configuration AssistantOther Tasks About the McAfee list it is never sent to McAfee Software Self-Administratingusers Getting Started with McAfee Internet SecurityHow User Setup Works The Administrators passwordForgotten passwords Using McAfee VirusScan Viewing Activity LogsKeep your program up-to-date 30 McAfee Internet SecurityUsing the McAfee Guardian shortcut menu To add a new user name and password To retrieve your user name and passwordUsing File Encryption To encrypt or decrypt filesSecurity Features Internet Access Alert MessageWhat Gatekeeper Does Responding to Gatekeeper Alert MessagesHarmful Site Alert Message Program Starts Another Program MessageIf you choose Then McAfee Internet SecurityWhy should I change my Gatekeeper settings? Any Credit Card Number Goes Out MessageIf you choose Then McAfee Internet SecurityResponding to File Guardian Alert Messages What File Guardian DoesGuarded File Alert Message ActiveX Scan Alert Message ActiveX Delete Alert MessageWhy should I change my File Guardian settings? Drive Format Alert MessageWhat Password Manager Does What Cookie Blocker Does Privacy FeaturesResponding to a Cookie Blocker Alert Message Allow always Why should I change my Cookie Blocker settings? What Identity Protector DoesResponding to an Identity Protector Alert Message A Note About Passwords What Web Trail Cleaner DoesThen Responding to the Web Trail Cleaner Alert Message What Referer Filter DoesProduct Guide Getting Started with McAfee Internet Security 48 McAfee Internet SecurityWhat’s new in this release? McAfee VirusScan Home EditionProduct Guide McAfee VirusScan Home Edition 50 McAfee Internet SecurityWhat comes with McAfee VirusScan? Product GuideWindows 98 SE, or Windows Me operating system Product Guide Getting Started Title barTool bar 54 McAfee Internet SecurityHelp on this page About Tasks The Task paneAbout Advanced Tasks Other McAfee VirusScan features About the McAfee listThe VShield Tray Icon Windows Explorer plug-inAbout VShield Scanner VShield automatic protection settingsSystem Scan E-mailScanHow to Start and Stop VShield Scanner Using the VShield tray iconHostile Activity Watch Kernel About Script StopperUsing the Windows Control Panel applet Using Quarantine How to managing quarantined filesSafe & Sound How Safe & Sound creates automatic backupsDefining your backup strategy Where will you store the backup set?Safe & Sound configuration Product GuideEmergency disk creation How VirusScan protects your wireless device Using VirusScan With a Wireless DeviceIntroduction Wireless Device HitachiMcAfee VirusScan Home Edition Operating SystemIntroduction McAfee FirewallWhat’s new in this release? Setup ConfigurationnImproved support for broadband connections OperationWhat other protection do I need? How is my PC at risk on the Internet?Product Guide Getting Started with McAfee Firewall What protocols can McAfee Firewall filter?Network Control Settings The Configuration AssistantWelcome Screen Access to shares Startup OptionsAllowed applications What’s happens next?The McAfee Firewall Home page The Title bar and Tool barTitle bar Tool barInternet traffic settings Status informationMcAfee Firewall status Network Traffic monitorThe Task pane About TasksAbout the McAfee list About Advanced TasksProduct Guide Other McAfee Firewall features McAfee Firewall settings security checkPassword protection Home networking wizardMcAfee Firewall Configurations How to start Visual TraceProgram configuration Firewall Communication Alert MessagesTo create a custom filtering rule Changing a program’s allowed state3Click Customize Primary functions Table 5-4.Primary FunctionsSystem configuration Refining conditionsSystem Activity Type Table 5-5.Default Settings for System ActivityDescription McAfee Firewall’s Intrusion Detection System How to Configure the Intrusion Detection SystemMcAfee Firewall AttackDescription RiskMcAfee Firewall AttackDescription RiskMcAfee Firewall AttackDescription RiskFeatures QuickClean LiteMcAfee Internet Security’s Shared Clean your computer with QuickClean LiteMcAfee Internet Security’s Shared Features How to start QuickClean LiteIf you need help Securely delete files using McAfee Shredder McAfee ShredderShredder is easy to use 92 McAfee Internet Security About Instant Updater Instant Updater featuresUpdating McAfee Internet Security Why Do You Need to Update?Configuration Home page queryService Contacting Customer Service and Technical SupportProduct Support and Customer Emergency SupportContact addresses Virus definition renewal Emergency Telephone NumbersProduct Support and Customer Service 98 McAfee Internet SecurityNetworks and the Internet Internet Security and PrivacyTCP/IP Is the Subsystem Why packets? The Internet and the Web…what is the difference?About Privacy and Security on the Web Why does Internet privacy matter to me?Privacy on the Web Who is snooping?Web Servers and Firewalls Snooping and SniffingWhat can I do to keep my stuff safe? What about authentication? If SSL is so great, what is the problem?How can I tell if a Web site is secure? How does encryption work? 104 McAfee Internet SecuritySecurity on the Web Nasty AppletsTypes of Viruses Computer Viruses and the WebAre viruses really that dangerous? How can my PC become infected with a virus? What information do Web sites collect about me? Frequently Asked Questions About Internet PrivacyWhat are cookies and how are they used? Information about the items you add to the shopping basket is stored in a cookie on your computer because the Internet browser cannot retain information that you entered in one Internet page when you switch to another Internet page. The cookie saves information about your purchases and allows the site to create a final order form for you Internet Security and Privacy 110 McAfee Internet SecurityPrivacy & Security Your McAfee Internet Security To-doListTips nBlock Web bugs MScan site content ratings and vocabulary Virus Detection and Prevention Tips TIPsUse a Firewall Tips116 McAfee Internet Security Index NumericsDATs Page Page Index Product GuideCustomer Service McAfee Consumer Products Apollo Contact CentreUnits 2-6,Boucher Business Centre Apollo road, Belfast BT12 6 HP UK