Some problems that you may encounter are not due to defects on the system or the components. These problems only requires simple troubleshooting actions that you can perform by yourself.
| Problem | Action |
|
| The power LED on the workstation or | 1. Check if the power cable is properly | |
| on the monitor do not light up | connected to the power connector in the | |
|
| system rear panel. | |
|
| 2. Ensure that the power cables are | |
|
| connected to a grounded power outlet. | |
|
| 3. Press the power button to make sure that | |
|
| the system is turned on. |
|
| The keyboard does not work | Check if the keyboard cable is properly | |
|
| connected to the PS/2 keyboard port. |
|
| The mouse does not work | Check if the mouse cable is properly | |
|
| connected to the mouse port. | |
The system does not perform power- on self tests (POST) after it was turned on
1.Check the memory modules and make sure you installed the DIMMs the system supports.
2.Ensure that the DIMMs are properly installed on the sockets.
The system continuously beeps after it was turned on.
1.Check the memory modules and make sure you installed supported DIMMs.
2.Ensure that the DIMMs are properly installed on the sockets.
The message
1.Check if a bootable HDD is active.
2.Check if the HDDs are properly installed.
Network connection not available 1. Ensure that the network cable is connected to the LAN port on the rear panel.
2. Ensure that you have installed the LAN drivers from the support CD.
ASUS |