Case of Difficultyi, Answering System, If messages are | AT&T 3658B

ATT3658B manual-updated 5/19/04 5:34 PM Page 63

ANSWERING SYSTEM

PROBLEM	SOLUTION
If messages are	• If a caller leaves a very long message,
incomplete:	part of it may be lost when the system
	disconnects the call after four minutes.
	• If the caller pauses for more than seven
	seconds, the system stops recording and
	disconnects the call.
	• If the system’s memory becomes full during
	a message, the system stops recording and
	disconnects the call.

PROBLEM	SOLUTION
If you have difficulty	Check the volume setting.
hearing messages:

PROBLEM	SOLUTION

If callers are unable to Make sure caller is dialing from a touch

leave messages in	tone phone.
Mailbox 2 or 3:

PROBLEM	SOLUTION

CASE OF DIFFICULTYI

If the system does not answer after the correct number of rings:

•Make sure that the answering system is on.

•If Toll Saver is on, the number of rings changes to two when you have new messages.

•In some cases, the system may be affected by the ringing system used by the local telephone company.

•If the memory is full or the system is off, the system answers after 10 rings.

ININ

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AT&T 3658B Case of Difficultyi, Answering System, If messages are, Incomplete, Leave messages Tone phone Mailbox 2 or

Contents

With Caller ID/Call Waiting Part 1 Important Product Information Advanced American Telephones. All Rights Reserved Contents Parts List YOUBefore YOU Begin About the Calls Log Beforeyou BegininAbout Caller Identification Caller ID About Adding Handsets Installationi InstallationTable/Desk Installation Charge the handset battery InstallationInstall the handset battery Check for dial tone About Handset Registration Register an Additional Handset Model 5800 Handset Wall Installation Follow Steps 3-5 in Table/Desktop Installation Installationi Spare Battery/Power Failure Backup Belt Clip Headset Feature Setup Menu Feature Setup HandsetFeature Setup Handset Set Time Clock Mode Register Sound Select Ringer Volume Ringer #01 Ringer Melody Low Batt Tone Range Tone Keypad Tone Set Contrast Language Setting Feature Setup Base Feature Setup BaseRelease Mto save your setting Make a Call Telephone OperationTelephone Operation Answer a Call Volume HandsetBase Speaker Make a Call Switch Between Handset and SpeakerphoneHandset Speakerphone Answer a Call Redial Save a Redial NumberDelete a Redial Number Flash/Call Waiting Base Mute Hold Display Screen Messages Screen Displays When Handset Icons This Icon Indicates Base Lights Light Status Indicates Tones and What They Mean Tone Indicates Intercom Operation Intercom OperationIntercom Calls Answering Intercom OperationIntercom End Intercom Blind Call Transfer From the Handset Conference Calling Phone Book Phone BookStore a Number and Name in Phone Book Keypad Characters Dial a Number in Phone Book George Edit a Number/Name in Phone Book Delete a Number/Name in Phone Book Caller Idid Operationi Caller ID Operation Review Calls Log Store Record in Phone BookFor example Display Dial Dialing Options Remove Call Records Removing a Specific Call RecordRemoving All Records Audible Indicators Turn Answering System On/OffSet the Clock Answering System Operation About MailboxesAbout Announcements RecordYour Announcement To delete your announcement Answering System Feature Setup Make sure the answering system is on Feture Summary Listen to, Save & Delete Messages Play MessagesDelete Messages Adjust Playback Volume Call Screening/Intercept Record a Memo Message Window Display Window Displays When Connect with the Answering System Voice Menu Remote Access Commands Function Command Charge the Handset Battery Pack Battery LifeBattery Indicator Batteriesi Spare Battery Batteries Replace the Handset Battery Pack Difficultyi Case of DifficultyPhone To re-initialize the handset and base Problem SolutionIf you hear noise or interference when using the phone Handset on page 5 of this manual If the phone does not ring when you receive a call Inin Case of Difficultyi Caller ID If the caller’s name or phone number is not displayed If messages are Case of DifficultyiAnswering System Incomplete From a remote touch Respond to commandsIf the system does not TV, music, etc. while you are recording Default Settings Default SettingsDefault Settings Function Default Setting Technicali Specificationsi Technical SpecificationsTechnical Specifications Indexi Index Mute Save 9, 36, 39