AT&T 3658B user manual If the system does not, Respond to commands, From a remote touch

Models: 3658B

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ATT3658B manual-updated 5/19/04 5:34 PM Page 64

ININ CASE OF DIFFICULTYI

ANSWERING SYSTEM

PROBLEM

SOLUTION

If CL appears in the

You need to reset the clock.The answering

message window:

system clock is not set automatically with

 

incoming Caller ID information.

 

 

PROBLEM

SOLUTION

If the system does not

Make sure you are calling from a touch

respond to commands

tone phone. When you dial a number,

from a remote touch

you should hear tones. If you hear clicks

tone phone:

instead, the phone is not a touch tone

 

telephone.

 

The answering system may not detect the

 

Remote Access Code while your

 

announcement is playing. Try waiting until

 

the announcement is over before entering

 

the code.

 

Make sure you enter your Remote Access

 

Code correctly.

 

There may be noise or interference on

 

the phone line you are using. Press keys

 

firmly.

 

 

PROBLEM

SOLUTION

If your outgoing

When you record your announcement,

announcement isn’t

make sure you speak in a normal tone of

clear:

voice, about nine inches from the base.

 

Make sure there is no “background” noise

 

(TV, music, etc.) while you are recording.

 

 

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AT&T 3658B If the system does not, Respond to commands, From a remote touch, TV, music, etc. while you are recording