I cannot associate my BlackBerry 8820 with an email address

Try performing the following actions:

On the email setup screen, verify that you have typed all the email address information correctly.

Log in to the email setup web site using a browser on your computer and add an email address to your BlackBerry® device. To log in to the email setup web site, att.com/blackberrystart. If you have already created a login user name and password, use this information to log in. If you have not created a login user name and password, click Create New Account and complete the instructions on the screen. To associate your device with a Microsoft® Outlook® or IBM® Lotus Notes® work email account, you must visit the BlackBerry® Internet Service email setup web site using a browser on your computer.

Verify that the email address is associated with a supported email account (for example, a POP3 or IMAP email account). For more information about supported email accounts, contact AT&T.

BlackBerry® 8820

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AT&T manual Cannot associate my BlackBerry 8820 with an email address