TELEPHONE DIRECTORY

PROBLEM

SOLUTION

Difficulty Storing

• Make sure you are pressing the correct

Numbers in Memory

sequence of buttons for storing numbers.

 

• If you are interrupted by a recorded

 

announcement telling you to hang up

 

or by a loud buzzing noise, hang up

 

and store the number without lifting

 

the handset.

CALLER ID OPERATION

PROBLEM

SOLUTION

Screen is Blank

• Make sure the batteries are correctly

 

 

 

installed.

 

 

 

 

PROBLEM

SOLUTION

Screen Displays

The phone has received incomplete

 

 

 

or corrupted caller identification

 

 

 

information from the telephone company.

 

 

 

The phone will display as much

 

 

 

information as possible.

 

 

 

 

PROBLEM

SOLUTION

No Caller ID

• Make sure your service provides

Information While

Caller ID information while you are

on a Call

on a call. This is sometimes known as

 

 

 

“Caller ID on Call Waiting,” or “Type II

 

 

 

Caller ID.”

 

 

 

• Make sure you have the CID-Call Wait

 

 

 

feature on this phone set to ON (see

 

 

 

“Feature Summary” beginning on page 14

 

 

 

in FEATURE SETUP).

 

 

 

• The phone cannot display the information

 

 

 

if another phone on the same line is in use.

 

 

 

Make sure all extensions are on hook.

 

 

 

 

IN CASE OF DIFFICULTY

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AT&T 959 Difficulty Storing, Numbers in Memory, Screen is Blank, Screen Displays, No Caller ID, Information While