AT&T 959 user manual Case of Difficulty, No Dial Tone, Telephone Does, Not Ring

IN CASE OF DIFFICULTY

IN CASE OF DIFFICULTY

If you have difficulty operating this phone, try the suggestions below.

For Customer Service, visit our website at www.telephones.att.com or call 1 800 222–3111. Have the serial number, found on the underside of your phone, available when contacting Customer Service. Please retain your receipt as your proof of purchase.

To purchase accessories or replacement parts contact Customer Service. Visit our website at www.telephones.att.com or call

1 800 222–3111.

TELEPHONE OPERATION

PROBLEM	SOLUTION
No Dial Tone	• Make sure all plugs are connected properly.
	Inspect the line cord connections at the
	modular jack and at the telephone. Also
	inspect the coiled handset cord connections
	at both ends.
	• Unplug the telephone and connect it
	to another modular jack. If it still does not
	work and other telephones in your home
	are working, the problem is with this
	telephone.

PROBLEM	SOLUTION
Telephone Does	• Make sure the RINGER switch is not
Not Ring	set to OFF.
	• If there are several other telephones on the
	same line, try disconnecting some of the
	other telephones. Having too many
	telephones connected can also create
	problems such as low ringer volume or
	impaired sound quality during calls.

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