Appendix
Troubleshooting
My display reads • You need to reset the clock (page 21). “power failure”
"Power failure" • You need set the answering system clock (page 21). prompts
My caller ID features are not working properly
•Caller ID is a subscription service. You must subscribe to this service from your local telephone company for this feature to work on your telephone.
•The caller may not be calling from an area which supports caller ID.
•Both you and the caller’s telephone companies must use equipment which are compatible with caller ID service.
•If you subscribe to DSL service, install a DSL filter to the telephone line between the telephone base and the tele- phone line jack. Contact your DSL service provider for filter information.
The system does not receive caller ID or the system does not display caller ID during call waiting
•Make sure you subscribe to caller ID with call waiting fea- tures services provided by the local telephone company.
•The caller may not be calling from an area which sup- ports caller ID.
•Both you and the caller’s telephone companies must use equipment which are compatible with caller ID service.
•If you subscribe to DSL service, install a DSL filter to the tel- ephone line between the telephone base and the telephone line jack. Contact your DSL service provider for filter infor- mation.
Common cure | • If the telephone is not responding normally, try the fol- | |
for electronic | lowing (in the order listed): | |
equipment | 1. | Disconnect the power to the telephone base. |
| 2. | Wait a few minutes before connecting power to the |
|
| telephone base. |
The announce- ment message is not clear
•When recording the announcement, make sure you speak in a normal tone of voice about nine inches from the telephone base.
•Make sure there is no background noise (television, music, traffic, etc.) when recording.
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