AT&T CL84109, CL84309, CL84209 user manual If you plug your phone in with a modem or surge

Appendix D

Troubleshooting

	•	If you plug your phone in with a modem or surge
		protector, plug the phone (or modem/surge protector)
		into a different location. If this does not solve the
		problem, re-locate your phone or modem farther apart
		from one another, or use a different surge protector.
	•	Relocate your telephone base to a higher location. The
		phone might have better reception when installed in a
		high area.
	•	If the other phones in your home are having the same
		problem, contact your telephone service provider
		(charges may apply).
	•	Excessive background noise will cause a speakerphone
		to fade in and out. Try controlling the background
		noise by turning off any audio devices near the
		speakerphone. Also, try to avoid interrupting the person
		at the other end of the conversation while they are
		speaking. If background noise cannot be controlled,
		you should stop speakerphone operation and return to
		normal handset mode.
	•	When using a speakerphone, controlling background
		noise in your environment is essential. While you are
		listening to your party, press MUTE to temporarily turn
		your microphone off. When it is your turn to speak,
		remember to press MUTE again to turn the microphone
		on.
The charge light	•	Make sure you plug the power and line cords in
is off.		correctly and securely.
	•	Unplug the electrical power. Wait for 15 seconds, then
		plug it back in. Allow up to one minute for the cordless
		handset and telephone base to reset.
	•	Clean the cordless handset and telephone base
		charging contacts each month with a pencil eraser or
		cloth.

My caller ID isn’t working.

•Caller ID is a subscription service. You must subscribe to this service from your telephone service provider for this feature to work on your phone.

•The caller must be calling from an area that supports caller ID.

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