Appendix D
Troubleshooting
•There may be interference on the phone line you are using. Press the dial pad keys firmly.
The answering system does not record messages.
•Make sure answering system is on (page 19 or 55). When the answering system is on, ANS ON should show on the handset and the 
ANS ON/OFF button should be lit on the telephone base.
•When the answering machine memory is full, it does not record new messages until some old messages are deleted.
•If you subscribe to voicemail service, change the number of rings so that your answering system answers before your voicemail (page 17). To determine how many rings will activate your voicemail, contact your telephone service provider.
•If there is a fax machine connected to the same telephone line, try disconnecting the fax machine. If that solves the problem, consult your fax machine documentation for information on compatibility with answering systems.
Outgoing announcement is not clear.
•When you record your announcement, make sure you speak in a normal tone of voice, about nine inches from the telephone base.
•Make sure there is no background noise (TV, music, etc.) while recording.
Common cure | If the telephone does not seem to be responding normally, | |
for electronic | try putting the cordless handset in the charger. If it does | |
equipment. | not seem to respond, do the following (in the order listed): | |
| • | Disconnect the power to the telephone base. |
| • | Disconnect the cordless handset battery, and spare |
|
| battery, if applicable. |
| • | Wait a few minutes. |
| • | Connect power to the telephone base. |
| • | |
|
| into the charger. |
| • | Wait for the cordless handset to |
|
| connection with the telephone base. Allow up to one |
|
| minute for this to take place. |
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