Appendix D
Troubleshooting
| • | Both you and your caller’s telephone companies must | |
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| use caller ID compatible equipment. |
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| • | If you subscribe to | |
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| subscriber line - DSL) through your telephone lines, you | |
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| must install a DSL filter between the telephone base | |
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| and the telephone wall jack. The filter prevents noise | |
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| and caller ID problems resulting from DSL interference. | |
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| Please contact your DSL service provider for more | |
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| information about DSL filters. |
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An envelope | • | Your telephone has voicemail indication that is separate | |
icon |
| from the | appears on |
shows on the |
| the display or the VOICEMAIL light flashes, then your | |
display or the |
| telephone has received a signal from your telephone | |
VOICEMAIL |
| service provider that you have a voicemail message | |
light is flashing |
| ||
| waiting for you to retrieve from your telephone service | ||
and I don’t |
| ||
| provider. Contact your telephone service provider for | ||
know why. |
| ||
| more information on how to access your voicemail. | ||
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I cannot | • | Your telephone has both a | |
retrieve |
| and voicemail indication. They are independent features | |
voicemail |
| and each alerts you to new messages differently | |
messages. |
| (page 55). If you subscribe to voicemail service from | |
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| your telephone service provider (charges may apply), | |
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| contact your telephone service provider for more | |
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| information on how to access your voicemail. | |
System does not receive caller ID when on a call.
•Make sure you subscribe to caller ID with call waiting features from your telephone service provider. Caller ID features works only if both you and the caller are in areas offering caller ID service, and if both telephone companies use compatible equipment.
The answering system is recording incomplete messages.
•If a caller leaves a very long message, part of it may be lost when the system disconnects the call after four minutes.
•If the caller pauses for longer than seven seconds, the system stops recording and disconnects the call.
•If the system’s memory becomes full during a message, the system stops recording and disconnects the call.
•If the caller’s voice is very soft, the system may stop recording and disconnects the call.
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