Answering system

About the answering system

Answering system and voicemail

Your telephone has separate indicators for two different types of voice messages: those left on its built-in digital answering system and those left with your telephone service provider’s voicemail (fees may apply). Your telephone’s built-in digital answering system messages and voicemail messages are separate. Each alerts you to new messages differently.

HANDSET 1

1 New message

ANS ON

10:21AM 10/15

BASE

New voicemail

If and New voicemail display on the handset and

MSG #

 

 

01

10:21AM

10/15

the telephone base, your telephone service provider is

 

 

 

indicating that it has new voicemail for you. To listen to your voicemail, you typically dial an access number provided by your telephone service provider, followed by a security code or PIN.

Some telephone service providers bundle or combine multiple services like voicemail and call waiting, so you may not be aware that you have voicemail. To check what services you have and how to access them, contact your telephone service provider.

To use your voicemail service rather than your answering system, turn off your answering system. To use your answering system rather than your voicemail service, contact your telephone service provider to deactivate your voicemail service. You can also use your telephone answering system and voicemail together by setting your built-in answering system to answer before voicemail answers as described below. To learn how to program your voicemail settings, contact your telephone service provider. Then, if you are on a call, or if the answering system is busy recording a message and you receive another call, the second caller can leave a voicemail message.

Set your answering system to answer calls at least two rings earlier than your voicemail is set to answer. For example, if your voicemail answers after six rings, set your answering system to answer after four rings. Some voicemail providers may program the delay before answering calls in seconds instead of rings. In this case, allow six seconds per ring when determining the appropriate setting.

Answering system new message indication

The handset screen shows

, XX New message(s) and

 

 

 

 

 

 

 

HANDSET 1

 

the /PLAY/STOP indicator on the telephone base

 

 

 

 

 

1 New message

 

flashes when there are new answering system messages.

 

 

 

 

 

To listen to the messages, press MENU/SELECT twice on

 

 

10:21AM

10/15

 

the handset or press /PLAY/STOP on the telephone

 

 

 

 

 

base (page 62).

 

 

 

BASE

 

 

 

 

1 New message

 

 

 

MSG #

 

 

 

 

NOTE: After reviewing new message(s), the number of old

01

10:21AM

10/15

 

message(s) appears on the message window. 59

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AT&T CL84350 About the answering system, Answering system and voicemail, Answering system new message indication