Appendix C

Troubleshooting

If you subscribe to voicemail service, change the number of rings so that your answering system answers before your voicemail (page 12). To determine how many rings will activate your voicemail, contact your telephone service provider.

If there is a fax machine connected to the same telephone line, try disconnecting the fax machine. If that solves the problem, consult your fax machine documentation for information on compatibility with answering systems.

Outgoing

When you record your announcement, make sure you

announcement is

 

speak in a normal tone of voice, about nine inches from

not clear.

 

the telephone base.

 

Make sure there is no background noise (TV, music, etc.)

 

 

while you are recording.

 

 

Common cure

If the telephone does not seem to be responding

for electronic

normally, try putting the cordless handset in the

equipment.

telephone base or charger. If it does not seem to respond,

 

do the following (in the order listed):

 

Disconnect the power to the telephone base.

 

Disconnect the cordless handset battery, and spare

 

 

battery, if applicable.

 

Wait a few minutes.

 

Connect power to the telephone base.

 

Re-install the battery pack, and place the cordless

 

 

handset into the telephone base.

 

Wait for the cordless handset to re-establish its

 

 

connection with the telephone base. Allow up to one

 

 

minute for this to take place.

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AT&T EL52459, EL52409, EL52419, EL52259, EL52209, EL52309 user manual Troubleshooting