Manuals / AT&T / Communications / Cordless Telephone

AT&T EL52300, EL52510, EL52500, EL52450, EL52350 Caller ID operation, Missed new calls indicator

Models: EL52510 EL52500 EL52400 EL52450 EL52300 EL52250 EL52200 EL52350 EL52210

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Caller ID

Caller ID operation

Missed (new) calls indicator

When you have calls that have not been reviewed, the handset idle screen shows XX MISSED CALLS.

All entries that have not been reviewed are counted as missed (new) calls. Each time you review a caller ID history entry marked NEW, the number of missed calls decreases by one.

HANDSET 1

16 MISSED CALLS

10:30PM 11/20

If you do not want to review the missed (new) calls one by one, but you still want to keep them in the caller ID history, you can press and hold OFF/CLEAR for four seconds when the handset is idle. All the entries in the caller ID history are considered old (reviewed), and the missed calls message goes away.

Reasons for missing caller ID information

HANDSET 1

10:30PM 11/20

There are occasions when other information or no information shows for various reasons:

Screen message	Reason

PRIVATE NAME	The caller prefers not to show the name.

PRIVATE NUMBER	The caller prefers not to show the telephone number.

PRIVATE CALLER	The caller prefers not to show the name and telephone number.

UNKNOWN NAME	Your telephone service provider cannot determine the
	caller’s name.

UNKNOWN NUMBER	Your telephone service provider cannot determine the
	caller’s telephone number.

UNKNOWN CALLER	Your telephone service provider cannot determine the
	caller’s name and telephone number. Calls from other
	countries may also generate this message.

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AT&T EL52300, EL52510, EL52500 Caller ID operation, Missed new calls indicator, Reasons for missing caller ID information

Contents

User’s manual Congratulations Parts checklist Table of contents Answering system settings Caller IDAnswering system operation Appendix Avoid placing the telephone base too close to Quick reference guide Using menus Main menu Telephone base and charger installation Important Information Battery installation Battery installation and chargingCharge light Battery charging Battery indicators Battery status ActionPlace in Charger Handset X at least Wall mount installation Tabletop to wall mount installation DSL filter Wall mount to tabletop installation Menu overview Menu structure Handset settings Ringer volumePress MENU/SELECT to select Ringer Volume Ringer tone Voicemail waiting visual message waiting indicator Clear voicemail indication Key tone Set date/time Dial mode Answering system settingsHome area code Telephone base ringer volume Making, answering and ending a call Making a call To make a callOn-hook dialing predialing To silence the ringer temporarily on the telephone base Speakerphone Answering a callEnding a call Redial To delete a number from the redial list Options while on calls To access the directory while on a call To access the caller ID history while on a callTemporary tone dialing Chain dialing To access the redial list while on a call Join a call in process To start the paging tone Handset locatorTo stop the paging tone Intercom To make and answer an intercom callTo answer an incoming call during an intercom call To answer the incoming outside call Call transfer using intercom Directory overview Create directory entries To create a new directory entry Dial To add a predialed telephone number to the directoryKey To review directory entries Reviewing the directoryTo search by name To delete a directory entry Dialing, deleting and editing a directory entryTo edit a directory entry To clear a speed dial location Speed dial locationsDirectory Empty To dial a speed dial number About caller ID Information about caller ID with call waitingAbout home area code To view the dialing options on How caller ID history call log works Caller ID historyMemory match Caller ID operation Missed new calls indicatorReasons for missing caller ID information To review the caller ID history To view the dialing options To dial a caller ID history number To delete all caller ID history entries Saving a caller ID history entry in the directory Answering system setup Using the handsetUsing the telephone base Answering on/off To play the current announcement AnnouncementTo record a new announcement Call screening setup To delete your announcementPress MENU/SELECT to select Call Screening Number of rings Remote access code Message alert tone Answering system and voicemail About answering system and voicemailAnswering system new message indication Icon and XX NEW Messages Answering system overview Voice promptsMessage capacity Call screening Call intercept Temporarily turning off the message alert tone Message playback To listen to messagesTo listen to messages at the telephone base To listen to messages at the handset When messages are playing on the handset When messages are playing on the telephone baseOptions during playback To delete all old messages To delete all old messages at the telephone baseTo delete all old messages at the handset Delete ALL OLD, the screen shows no Message To record a memo Recording and playing memosTo play back memos Message window displays Remote access To remotely access the answering system Remote access Screen icons, indicator lights and alert tones Handset indicator lightsScreen icons ANS on Telephone base indicator lights Handset alert tonesTelephone base alert tones ANS ON/OFF light Handset display screen messages Phone Troubleshooting My telephone doesn’t work at allCannot get a dial tone Cannot dial out My cordless handset isn’t performing normally Batteries do not hold a charge Charge light is off Hear other calls while using my telephone Experience poor sound quality when using the speakerphoneMy calls cut in and out while I’m using my cordless handset My cordless handset does not ring when I receive a call My telephone does not receive caller ID when on a call My caller ID isn’t workingIcon shows on the display and I don’t know why Cannot retrieve voicemail messages Difficulty hearing messages Answering system does not respond to remote commandsAnswering system announces Time and date not set Answering system does not record messages Announcement is not clear Common cure for electronic equipment Maintenance Cleaning your telephoneTaking care of your telephone Avoid water Important safety information Especially about cordless telephones Especially about telephone answering systems FCC Part 68 and Acta Industry Canada FCC Part What does this limited warranty cover? Limited warrantyHow long is the limited warranty period? How do you get warranty service? Other limitations Dect 6.0 digital technology Technical specificationsTelephone operating range Index Index Action Remote command Remote access wallet cardDuring playback