AT&T partner plus communications system manual Customer Information-System Design and Training

Customer Information—System Design and Training

Who Will Design My System?

■When you purchase your PARTNER™ Plus system, your salesperson will help you determine the best way to set up your system. Based on this discussion, your salesperson will complete the System Programming forms in this Planner (forms A1 and A2).

■To indicate how you want to further customize your system and telephones, please complete the rest of the forms in the Planner sometime before installation. Easy-to-follow instructions are provided on facing pages.

We suggest you complete the forms in pencil. If you need help completing them, please call our 24-hour Helpline at 1 800 628-2888.

Please keep the completed forms in a safe place. Record any future programming changes on the form—if programming is inadvertently cleared, the forms can be used to reprogram the system.

How Will I Be Trained?

■The technician who installs your system will be your trainer. You will be trained at your place of business by the technician on the day your system is installed and programmed.

■Your technician will:

■demonstrate how to handle calls and use the system’s features,

■demonstrate how to program features and Auto Dial numbers onto telephones,

■demonstrate how to change the programming for the system and telephones, and

■explain how to use the documentation (the Quick Reference cards, and the Installation and Use guide).

How Can I Prepare For Training?

■Our experience shows that training works best if you can dedicate 30–60 minutes of UNINTERRUPTED time for training on installa- tion day, preferably in a quiet place away from distractions.

■Please designate one person and an alternate to participate in the training. The person(s) you select will then train the rest of your staff.

This training will ensure that you take maximum advantage of your new AT&T system. Thank you for your participation.