Form A1 Instructions:
Salesperson completes Items
1. | Enter the name of the customer (billing name). |
2. | Enter the address where the system is to be installed. |
3. | Enter the name and telephone number of the person at the installation |
| site who is to be contacted with questions about the installation. |
4. | Enter the name and phone number of the person (and alternate) to be |
| trained. |
5. | Enter salesperson information. |
6. | Enter the features the customer is most interested in (most important |
| first). |
Night Service
Emergency
Telephone
Number List
If the customer wants Night Service, enter x. When the person at Ext. 10 turns on Night Service, phones in the Night Service Group ring immediately (overriding normal ring options). In addition, if a system password has been pro- grammed, system users cannot place outside calls, except Emergency Telephone numbers and Marked System Speed Dial numbers.
If the customer wants a list of emergency phone numbers, enter x. They can be dialed at any time by any extension with access to an outside line, regardless of restrictions placed on the phone.
7. Outside Telephone Lines |
Telephone No. | Enter phone number of each outside line. |
New? | If ordering a new line and number is unknown, |
| enter x. |
Description | Describe line (800, Local, FX, etc.). |
Rotary? | If line is rotary dial, enter x. |
8.Check if applicable. Fill in blanks where necessary.
9.Check if applicable. Fill in blanks where necessary.
PBX/Centrex | If system is behind PBX or Centrex, enter x. |
PBX/Centrex | If the system is behind PBX or Centrex, enter x and |
the digit the customer must dial to get an outside | |
| line. |
Facsimile | If the customer has any fax machines, enter x |
Extensions | and identify their extensions. |
Hotline | If the customer will have any hotline phones, |
Extensions | for each phone enter the extension and its |
| destination extension (the extension that wil ring |
| when the hotline phone is used). The hotline |
| phone must be a standard |
| phone, and should have no outside lines |
| assigned to it. We recommend hotline phones |
| not be connected to extensions 10, 16, 22, or 28 |
| because these are power failure transfer |
| extensions. |
Doorphone | If the customer will have doorphones (2 max- |
Extensions | imum), enter x’s where appropriate, then identify |
| extensions to ring. Any extension with a phone |
| can be rung, but the doorphone itself cannot be |
Recall Timer Duration
Transfer Return Rings
If the system is behind Centrex, enter x.
By default, a transferred call returns to the origi- nator (or a programmed Transfer Return extension) if not picked up within 4 rings. Possible settings are
| on Ext. 10, 11, 16, 17, 22, 23, 28, or 29. |
Auto Attendant | Enter the extensions any auto attendants |
Extensions | (AAs) will be connected to (any extension |
| except 10, 16, 22, or 28 is acceptable). |
AA Transfer Return | Directly underneath each AA extension, indicate |
Extensions | the extension that should get calls the AA |
| cannot transfer because the extension or route |
| the caller dials (after hearing the recorded |
Outside Conference
If the customer wants to prevent all users from
greeting) does not answer. |
Restriction
No
conferencing together more than one outside party, enter x.
If dialing a “0” or “1” to make toll calls is NOT required, enter x.
Other Transfer Return Extensions
The system normally returns transferred calls that are not answered to the extension that originated the transfer. Indicate any originating extensions that should not receive returning transferred calls. Directly under the originating
System Password If the customer wants a
extension, indicate the extension where the transferred calls should go instead.
10.Additional information for the installer.
