8
Troubleshooting
This section should help you determine the cause of problems you might encounter and help you resolve them.
Remember that the way your SPIRIT System was customized may influence how a particular
device operates. Call the AT&T Helpline at
Operational Difficulty |
| What to Check | |
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Ringing |
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| SPIRIT Attendant doesn’t | respond to outside calls | Night Service customization* |
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| Do Not Disturb active |
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| Delayed Ringing active* |
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| Abbreviated Ringing active* |
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| No Ringing active* |
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| No Access active* |
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| Status of lines assigned to SPIRIT Attendant |
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| station port (i.e., are all the Iines on hold?) |
SPIRIT Attendant doesn’t | respond to intercom calls | Call Forward active | |
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| SPIRIT Attendant ConnecT/R is very warm to the touch | This is normal, especially if the SPIRIT Atten- | |
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| dant ConnecT/R as been covered by papers or |
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| other materials, or if the room temperature is |
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| warmer than average. |
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Check with the person in your organization responsible for the SPIRIT System.
