Appendix
Troubleshooting
If you have difficulty with your telephone, please try the suggestions below. For customer service, or to purchase accessories or replacement parts, visit our website at www.telephones.att.com, or call 1 (800)
The handset registration is unsuccessful.
•Follow the handset registration instructions to register the handset again (see Adding and registering a handset on page 9).
My telephone doesn’t work at all.
•Make sure the power cord is securely plugged in.
•Make sure that the battery connector is securely plugged into the cordless handset.
•Make sure the telephone line cord is securely and firmly plugged into the telephone base and the telephone wall jack.
•Charge the battery in the cordless handset for at least 16 hours. For optimum daily performance, return the cordless handset to the telephone base or charger when not in use.
•If the battery is depleted, it may take approximately 30 minutes to charge the handset before it shows Low battery. Refer to Battery charging on page 7 for details.
•Reset the telephone base. Unplug the electrical power. Wait for approximately 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.
•You may need to purchase a new battery. Use only the supplied rechargeable battery or replacement battery (model BT166342). To order, visit our website at www.telephones.att.com, or call 1 (800)
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