AT&T TL32100, TL32300, TL32200, TL30100 user manual Troubleshooting

Models: TL30100

1 38
Download 38 pages 18.4 Kb
Page 21
Image 21

Appendix

Troubleshooting

I get noise, static, or weak signals even when I’m near the telephone base.

If you subscribe to high-speed Internet service

(DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack (see Telephone base and charger installation in the TL32100/TL32200/TL32300 user’s manual). The filter prevents noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters.

Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless telephone. You may be able to improve the performance of your telephone by installing the telephone base as far away as possible from other electronic devices.

Do not install this telephone near a microwave oven or on the same electrical outlet. You may experience decreased performance while the microwave oven is operating.

If your telephone is plugged in with a modem or a surge protector, plug the telephone (or modem/surge protector) into a different location. If this doesn’t solve the problem, relocate your telephone or modem farther apart from one another, or use a different surge protector.

Relocate your telephone to a higher location. The telephone will likely have better reception when installed in a high area.

If the other telephones in your home are having the same problem, the problem is in your wiring or telephone service. Contact your telephone service provider (charges may apply).

17

Page 21
Image 21
AT&T TL32100, TL32300, TL32200, TL30100 user manual Troubleshooting