AT&T TL32300, TL32100, TL32200, TL30100 user manual My caller ID isn’t working, Troubleshooting

Models: TL30100

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Appendix

Troubleshooting

Charge the battery in the cordless handset for at least 16 hours. For optimum daily performance, return the cordless handset to the telephone base or charger when not in use.

You may have too many extension telephones on your telephone line to allow all of them to ring simultaneously. Try unplugging one telephone at a time until the telephone starts ringing.

The layout of your home or office might be limiting the operating range. Try moving the telephone base to another location, preferably on an upper floor.

If the other telephones in your home are having the same problem, the problem is in your wiring or telephone service. Contact your telephone service provider (charges may apply).

Test a working telephone at the telephone wall jack. If another telephone has the same problem, the problem is the telephone wall jack. Contact your telephone service provider (charges may apply).

Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless telephone. Try installing your telephone as far away as possible from these types of electronic devices.

Completely remove then replace the battery. Place the cordless handset in the telephone base. Wait for the cordless handset to reestablish its connection with the telephone base. Allow up to one minute for this to take place.

Your telephone line cord might be malfunctioning. Try installing a new telephone line cord.

My caller ID isn’t working.

Caller ID is a subscription service. You must subscribe to this service from your telephone service provider for this feature to work on your telephone.

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AT&T TL32300, TL32100, TL32200, TL30100 user manual My caller ID isn’t working, Troubleshooting