AT&T TL32200, TL32300, TL32100 I cannot get a dial tone, I cannot dial out, Troubleshooting

Models: TL30100

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Appendix

Troubleshooting

I cannot get a dial tone.

First try all the suggestions above.

Move the cordless handset closer to the telephone base. You might have moved out of range.

If the previous suggestions don’t work, disconnect the telephone base from the telephone wall jack and connect to a different telephone. If there is no dial tone on that telephone either, the problem is in your wiring or telephone service. Contact your telephone service provider (charges may apply).

Your telephone line cord might be malfunctioning. Try installing a new telephone line cord.

I cannot dial out.

First try all the suggestions in the item I cannot get a dial tone on this page.

Make sure you have a dial tone before dialing. The cordless handset may take a second or two to find the telephone base and produce a dial tone. This is normal. Wait an extra second before dialing.

Check that all the telephones connected to the same telephone line are hung up.

Make sure to set the dial mode to the correct setting (pulse dialing or tone dialing) for the service in your area (see Dial mode in the TL32100/TL32200/TL32300 user’s manual).

Eliminate any background noise. Noise from a television, radio or other appliances may cause the telephone to not dial out properly. If you cannot eliminate the background noise, first try muting the cordless handset before dialing, or dialing from another room in your home with less background noise.

If the other telephones in your home are having the same problem, the problem is in your wiring or telephone service. Contact your telephone service provider (charges may apply).

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AT&T TL32200, TL32300, TL32100, TL30100 user manual I cannot get a dial tone, I cannot dial out, Troubleshooting