Appendix D
Troubleshooting
If you have difficulty with your phone, please try the suggestions below. For Customer Service, visit our website at www.telephones.att.com or call 1 (800)
I cannot pair my | • Make sure the Bluetooth function of your cellular phone |
cell phone to the | is turned on. See your cell phone user's manual for |
telephone base. | more information. |
| • Remove the AT&T DECT 6.0 from your cell phone's |
| handsfree device history list (see you cell phone user's |
| manual for more information). |
| • Carefully follow the pairing instructions on page 17, |
| making sure that your cell phone is not connected to |
| any other Bluetooth device(s). |
| • Turn off your cell phone, then turn it on again. |
| • Reset the telephone base. Unplug the unit’s electrical |
| power. Wait for approximately 15 seconds, then plug it |
| back in. Repeat the above suggestions. |
|
|
I cannot | • Make sure that the Bluetooth function of your cell |
connect my cell | phone is turned on. See your cell phone user's manual |
phone with the | for more information. |
telephone base. | • Make sure that your Bluetooth cell phone is not |
| connected to any other Bluetooth device(s). |
| • Turn off your cell phone, then turn it on again. |
| • For some cell phones, you must authorize the AT&T |
| DECT 6.0 device in your cell phone's Bluetooth |
| feature. See your cell phone user's manual for more |
| information. |
| • If the telephone base does not connect to your paired |
| cellular phone automatically, you may need to connect |
| to that device manually, refer to page 17 for details. |
| • If the cellular phone does not connect to the telephone |
| base after trying manual connection, delete AT&T DECT |
| 6.0 from the paired device list in your cellular phone, |
| then start again with the pairing procedures (page 17). |
| • While you are on a CELLULAR call using a handset, |
| and you try to intercept the call with the paired cellular |
| phone, the Bluetooth connection between the paired |
| cellular phone and the telephone base may be disabled. |
| You may need to connect the cellular phone to the |
| telephone base manually to resume the connection, |
| refer to page 17 for details. |
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