Appendix D

Troubleshooting

I cannot find

• Make sure that the Bluetooth feature is turned on in the

the AT&T DECT

telephone base. Carefully follow the setup instructions

6.0 on my cell

on pages 17-18.

phone.

• Make sure that you manually set your cell phone to find

 

or search for devices.

 

• Remove the AT&T DECT 6.0 from your cell phone's

 

handsfree device history list (see your cell phone user's

 

manual for more information).

 

• Turn off your cell phone, then turn it on again.

 

• Reset the telephone base. Unplug the unit’s electrical

 

power. Wait for approximately 15 seconds, then plug it

 

back in. Repeat the above suggestions.

 

 

I don't know

• Most cell phones have the Bluetooth feature in the

how to search

connection or setup menus. Please refer to your cell

for or add new

phone user's manual.

devices on my

• In general, press the menu key on your cell phone,

cell phone.

then look for the Bluetooth menu in the settings or

 

connection menu. In the Bluetooth menu, select the

 

option to search for or add new devices.

My cell phone disconnects from the telephone base.

Turn off your cell phone, then turn it on again.

While you are on a CELLULAR call using a handset, and you try to intercept the call with the paired cellular phone, the Bluetooth connection between the paired cellular phone and the telephone base may be disabled. You may need to connect the cellular phone to the telephone base manually to resume the connection, refer to page 17 for details.

My cell phone is connected to the telephone base, but I cannot make a CELLULAR call.

Make sure that your cell phone is in idle mode when you are trying to make a CELLULAR call.

Make sure that your cell phone is compatible. For a list of compatible devices, visit www.telephones.att.com/ Bluetooth.

For some smartphones, make sure that the cellular function is turned on.

Bluetooth System Busy appears on the display.

Make sure that your cellular phone is in idle mode when connected to the telephone base.

Make sure that your cellular phone is not connected to any other Bluetooth device.

The AT&T DECT 6.0 can only use one Bluetooth device at a time.

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AT&T TL92378 user manual AT&T Dect